Marin Express Lube & Diagnostic Center


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

425 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 5 days ago
Review for Marin Express Lube & Diagnostic Center
Vadim C. on 08/19/2014
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Vadim said they overcharged him upfront, and then asked for more money to install the catalytic converter. This was very unprofessional. They did the inspection for $50, added a fee of $50, then diagnosed the vehicle for $100. It would have cost him $300 for the catalytic converter. He plans to trade in this vehicle. They could have been more upfront. If there was a problem with the smog check, he could have had his vehicle fixed elsewhere. The woman was fair to him and told him they would only charge another $50 for another smog check. This is not smart and a bad way to do business. He would not recommend this business for these reasons.
Vehicle: Chevrolet Astro
Category: Service
Service Date: 08/15/2014
Review Created: 08/19/2014
This review was collected via phone interview by Customer Research Inc.