Mark Zimmerman Hyundai


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

396 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142871/5Overall Rating 4.7142871/5Overall Rating 4.7142871/5Overall Rating 4.7142871/5rating 4.7142871
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
94% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff friendly and knowledgeable "
Second time here and service was just as great the second time.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:16 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/19/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Freddy D. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and professional, good at what you do."
yes
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/18/2017 06:27 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/19/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Andrew H. on 09/18/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Phone service and front desk people making you feel important and not used."
was vary surprised I bought my Hyundai car in St. Louis because I didn't want to deal with Cedar Rapids dealer. Been taking it to Zimmerman to for recalls and oil changes. Just didn't like the service they didn't know what was done or not done to my car when I call in to make appointment. When I called McGrath to make the appointment he looked up the car and told me everything and what should be done and how many miles left on warranty. will take a few more appointments to get trust and maybe my next car purchase baby steps. thanks
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 05:32 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/19/2017

Thank you so much. I will pass your comments on to the rest of our team! We always strive to exceed your expectations. We truly appreciate your business. Thanks again!

Verified Customer on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for the great service!"
The service done to my vehicle was done in regards to a vehicle recall notice I received in the mail. The service was completed and explained to me in detail including what after-care procedures I need to do to ensure my vehicle stay running well and safely.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/17/2017 05:49 PM
Dave L E. at Mark Zimmerman Hyundai responded on 09/18/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Elizabeth D. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy, fast, & friendly"
I scheduled a recall here and asked for a shuttle when I made the appointment. When I arrived, the shuttle was available and got me back to work right away. I also was able to schedule the return pickup for the afternoon when I dropped it off (they had a good idea about how long it would take). By the time my car was done the afternoon shuttle schedule was filled up and I was very glad I'd scheduled in advance. My return shuttle picked me up right on time so I was able to get my car and get back to work in good time. Everyone was very nice.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 06:31 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/18/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Alexis O. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service "
Love Zimmerman bought my very first car there & I just purchased a 2011 Hyundai Sonata & I love it.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 08:52 PM
Dave L E. at Mark Zimmerman Hyundai responded on 09/18/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Brooke S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Jake always does a great job with all my car service needs.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 11:46 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/18/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Robyn W. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai recall "
Everyone I dealt with was friendly & helpful.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 05:00 PM
Dave L E. at Mark Zimmerman Hyundai responded on 09/18/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Jerry J. on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
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Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/13/2017 08:21 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/18/2017

Thank you so much. I will pass your scores on to the rest of our team! We truly appreciate your business. Thanks again!

Marlys D. on 09/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They check recalls "
Having maintenance done at dealership gives opportunity to check for any recalls and if a quick fix, have it done, or schedule a repair for later.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 03:51 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/13/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Vicki E. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
In and out very quickly.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 03:47 PM
Dave L E. at Mark Zimmerman Hyundai responded on 09/13/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Larry C. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service done in a timely manner. Made sure all recalls were taken care of. "
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 12:24 PM
Dave L E. at Mark Zimmerman Hyundai responded on 09/13/2017

Thank you so much. I will pass your comments on to the rest of our team! We truly appreciate your business. Thanks again!

Verified Customer on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Full 27 point check for the same amount of just an oil change anywhere else"
Great communication via email / appointment was complete in a timely manner and suggestions were given as to what needs done next!!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/05/2017 09:26 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/05/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Hope we can earn that 5th star on the next visit. Thanks again!

Carlyle B. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai recall"
I got the car from the Dealership, so it went back there to do the service. I am satisfied with the way it was done .
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/23/2017
Service Type: Repair
Review Created: 09/03/2017 08:28 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/05/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Terri B. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"God service on time"
Good device on time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/03/2017 08:20 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/05/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Michael S. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Will be back.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 10:54 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/05/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Clint D. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy staff to work with for Hyundai maintenance"
Always have great service with our Hyundai here and bringing it in for a few recall checks was no different.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 09/01/2017 07:12 AM
Dave L E. at Mark Zimmerman Hyundai responded on 09/01/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Mark J. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Drew was awesome!!!!"
Professional and efficient experience
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/31/2017 02:39 PM
Dave L E. at Mark Zimmerman Hyundai responded on 09/01/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Verified Customer on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Owner"
I hope we receive the same great service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/24/2017
Service Type: Repair
Review Created: 08/29/2017 02:02 PM
Dave L E. at Mark Zimmerman Hyundai responded on 08/31/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Verified Customer on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't know"
Everything was well done and timely
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 08/29/2017 12:04 PM
Dave L E. at Mark Zimmerman Hyundai responded on 08/31/2017

Thank you so much. I will pass your comments on to Drew and the rest of our team! We truly appreciate your business. Thanks again!

Displaying Review 1 - 20 of 396 in total