I was not informed that my airbag clockspring was broken when I picked up the Jeep Grand Cherokee.
The clockspring controls the horn, airbag and other electrical items. The Service Department was irresponsible. They should have informed me before letting me leave not knowing my horn and the air bag did not work. They get two stars for completing the recall and washing the car.
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Verified Customer
The clockspring controls the horn, airbag and other electrical items. The Service Department was irresponsible. They should have informed me before letting me leave not knowing my horn and the air bag did not work. They get two stars for completing the recall and washing the car.