Masello's Auto Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

594 Reviews

100% Would Recommend
Latest Review about 5 hours ago
VINCE G. on 09/23/2017
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"Easy explanation of work "
Friendly service reliable work
Vehicle: Honda CR-V
Service Date: 09/19/2017
Review Created: 09/23/2017 02:39 AM
Laurel S. on 09/22/2017
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Laurel said the business helped her out when she was traveling through town. The business could have taken advantage of the fact that she was unfamiliar with them but they were very trustworthy.
Vehicle: Saturn Ion
Category: Service
Service Date: 09/08/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Peter K. on 09/18/2017
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Peter said this business is transparent, informative, detailed, and thorough. The staff was polite, professional and kind. They showed him the damage to the brake system. They explained what needed to be done and what it would cost. The end cost was just what the estimate was.
Vehicle: Kia Soul
Category: Service
Service Date: 08/15/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Chris W. on 09/15/2017
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Chris said this business was quick to service his vehicle and they went out of their way to repair it.
Vehicle: Ford Focus
Category: Service
Service Date: 08/21/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Tshari W. on 09/07/2017
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Tshari said they were quick and affordable.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 08/29/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
BEN D. on 08/31/2017
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"Great, honest service "
Convenient, competent, honest, efficient, friendly, professional staff
Vehicle: Mercedes-Benz C300
Service Date: 08/28/2017
Review Created: 08/31/2017 10:04 PM
NANCY P. on 08/23/2017
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"Pleased, as always, with Masello's"
As a long-time customer of Masello's, I definitely recommend this place! I always feel well taken care of! Tony and his crew are friendly, competent, and provide high quality service at a fair price. A trusted mechanic is hard to find and worth their weight in gold. Invest your trust here. You won't be sorry!
Vehicle: Subaru Outback
Service Date: 08/22/2017
Review Created: 08/23/2017 01:47 PM
TOD I. on 08/23/2017
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"General Comments"
As has typically been the case, having work done, be it unexpected repairs, or routing scheduled maintenance - I've found Masello's Auto Service to be fair, friendly, and accommodating. Work has been done to a high standard, in a timely manner, and at reasonable prices. Keep up the great work folks!
Vehicle: Ford Expedition EL
Service Date: 08/22/2017
Review Created: 08/23/2017 04:02 AM
CAYCE S. on 08/19/2017
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"Genuine people, genuine customer care. "
Knowledgeable, honest mechanics performing quality repairs! I would recommend them to anyone.
Vehicle: Chrysler Town & Country
Service Date: 08/16/2017
Review Created: 08/19/2017 09:05 AM
Mat S. on 08/18/2017
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Mat said the staff were fast and they did a good job.
Vehicle: Saturn Ion
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer M. on 08/16/2017
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Jennifer said this business provided really good, quality service. She stated she felt the employees provided personal customer service, they were up front, honest, and they provided fair work.
Vehicle: Toyota Celica
Category: Service
Service Date: 08/10/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Nick V. on 08/14/2017
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Nick said the staff is professional, honest and they have integrity. They have done his work for quite a while. He would like to thank Tony for his good work. He has already recommended them.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Rea M. on 08/14/2017
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Rea said she's really happy with her vehicle.
Vehicle: Toyota Yaris
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Richard M. on 08/04/2017
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"Best service in town"
Always try to fit you in for a quick oil change.
Service Date: 08/02/2017
Review Created: 08/04/2017 07:19 AM
Gracious M. on 08/03/2017
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Gracious said he was very satisfied with everything at the business. They told him what was wrong with his vehicle and the service was good.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 07/25/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
Lisa S. on 08/02/2017
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Lisa said Tony was nice, but the staff did not reset the mileage on her vehicle. They did not give her a sticker to remind her of the next oil change.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/27/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Pete M. on 08/02/2017
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Spoke with Penny. She said she's known the mechanic for about 20 years. He's a great man that does great work. He's fair, honest, and sincere. He doesn't try to scam her and he's a really decent business man.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 07/26/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Barbra H. on 08/01/2017
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Barbra said this business always gives her good service and they treat her very well.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 07/14/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
erin b. on 07/31/2017
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"Quick and easy process"
Work is always done quickly and at a fair price. It's also convenient as I can drop my car off in the morning and pick it up after work and Tony will call with updates to keep me in the loop. I have total confidence in this business.
Vehicle: Nissan Altima
Service Date: 07/28/2017
Review Created: 07/31/2017 06:35 AM
GEORGE K. on 07/27/2017
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"Excellent, honest service"
Replaced my car's entire exhaust system in less than an hour while I waited. Cost for parts was far less than at the dealership. Solid mechanics and friendly service.
Vehicle: Toyota Matrix
Service Date: 07/25/2017
Review Created: 07/27/2017 11:06 AM
Displaying Review 1 - 20 of 594 in total