Massey Cadillac Plymouth Body Shop

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

719 Reviews

96% Would Recommend
Latest Review over 2 years ago

Review for Massey Cadillac Plymouth Body Shop
Moshan K. on 07/30/2012
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Moshan said she was unhappy with the time it took to repair her vehicle. She stated her vehicle wasn't ready when promised because it took five more days and she does not know why it took so long. She wasn't kept informed during the repair process because no one called her and she had to call them to find out that they didn't even start the repair process on the date it was promised. She noted she wasn't satisfied with the way she was treated by the personnel because they took their sweet time to start the repair process. She wouldn't recommend this business due to her experience.
Category: Collision
Service Date: 07/18/2012
Review Created: 07/30/2012
This review was collected via phone interview by Customer Research Inc.