Review for Massey Cadillac Plymouth Body Shop
Kimberly B. on 08/09/2013
Kimberly said she has to bring her vehicle back to this business. They did not repair everything that needed to be repaired. She expected everything to be to proper standards. There was paint on the hood of the vehicle that was chipped and there were scratches on the trunk and bumper that were not there when she dropped her vehicle off. She had to contact this business for updates on the repair process but she did say they were good at returning her calls. They had her vehicle for over a month, but chose not to elaborate about the delay length or reason. The insurance company only paid for her rental vehicle for 22 days and then she had to get a loaner vehicle from the business.
Service Date: 08/06/2013
Review Created: 08/09/2013
This review was collected via phone interview by Customer Research Inc.