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Massey Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
73
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
184
Total ReScores™
4.8
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online. Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 739-6756
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:30 PM
Tue
7:00 AM - 6:30 PM
Wed
7:00 AM - 6:30 PM
Thu
7:00 AM - 6:30 PM
Fri
7:00 AM - 6:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
1706 Massey Blvd. Hagerstown, MD 21740
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
Write a Review
Recent Reviews
W
gravatar
W.
Hagerstown, MD
2007 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/26/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
Started out great...then went downhill
The upholstery in the backseat and driver's seat both have stains from grease and/or oil which wasn't there when I brought my car in. There is also a hole in the upholstery of the front driver's seat (which looks like it could be from a cigarette burn and I don't smoke). I was told my door handles would be painted since there would be excess paint left over from the work already being performed. That didn't happen! I was in a unique situation since I had been involved in an accident and the other persons' insurance company had to pay. The auto body shop didn't do a very good job communicating with the service director and I, the customer suffered. . The employees were friendly and helpful, but the work performed was not to my satisfaction
Not Recommended
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