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Massey Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
73
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
184
Total ReScores™
4.8
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online. Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 739-6756
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:30 PM
Tue
7:00 AM - 6:30 PM
Wed
7:00 AM - 6:30 PM
Thu
7:00 AM - 6:30 PM
Fri
7:00 AM - 6:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
1706 Massey Blvd. Hagerstown, MD 21740
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
Write a Review
Recent Reviews
JS
gravatar
JOY S.
Hagerstown, MD
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/29/2015
Service Type: Repair
verified customer Verified Customer
Category: Service
charges
Tyler is the most disrespectful service person i came across. He does not have initiative, told me i took a chunk out of the tire on the rental car. there is no sign of damage around the wheel. how could i have an accident causing a chunk out of a tire and dont feel something.
Not Recommended
MATTHEW W. from Massey Hyundai responded on 08/31/2015 09:32 AM

Mrs.White.
Thank You for taking time to fill out our survey. I'm am sorry that we may have fallen short of your expecatations in going over the damages that occured while your were in our loaner car. I have attempted to reach you several times via telephone and left you a message with no reply. Please feel free to contact me or your insurance company regarding the damages to the loaner.
Thanks again for your time.
Matt Whetzel 

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