business image

Massey Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
184
Total ReScores
4.8
ReScore Average
73
Net Promoter Score ®

Business Details

About

Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online. Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 739-6756
Closing in 48 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:30 PM
Tue
7:00 AM - 6:30 PM
Wed
7:00 AM - 6:30 PM
Thu
7:00 AM - 6:30 PM
Fri
7:00 AM - 6:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
1706 Massey Blvd. Hagerstown, MD 21740
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)

MM
gravatar
MICHAEL M.
Bunker Hill, WV
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2014
Service Type: Maintenance
verified customer Verified Customer
Category: Service
routine maintenance
Great service department. Friendly staff and very fast service on my vehicle. Routine maintenance charges for the first 2-3 visits seem a bit high to me $199, $299, ++. Wish they sent out customer loyalty coupons or something to help reduce costs for returning customers. Free car wash was unexpected and appreciated...THANK YOU!
Overall my experiences at Massey in Hagerstown have been very good and my vehicle is ALWAYS ready before the promised time. Trust them to do the job right. Very courteous and efficient service dept. Four star rating was due to my feelings around pricing only
Recommended
MATTHEW W. from Massey Hyundai responded on 06/12/2014 01:20 PM

Thank you for your time and fedback . We strivefor perfection and  to do only what is required to keep up on all your factory services to uphold all coverages . Please check out our online discounts for extra savings !!
Thanks again

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.