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Massey Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
184
Total ReScores
4.8
ReScore Average
73
Net Promoter Score ®

Business Details

About

Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online. Massey Hyundai is located just off Interstate 81 in Hagerstown, MD. Our service center is staffed with well-trained technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment, or visit our website to schedule online.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 739-6756

Business Hours

Mon
7:00 AM - 6:30 PM
Tue
7:00 AM - 6:30 PM
Wed
7:00 AM - 6:30 PM
Thu
7:00 AM - 6:30 PM
Fri
7:00 AM - 6:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
1706 Massey Blvd. Hagerstown, MD 21740
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,392 Reviews)

PJ
gravatar
Paul J.
Hedgesville, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2014
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
In May 2014 I had a mechanical problem with my car I called the dealership and spoke to Ms Ross Nelson and that's when the great service began she ask if I felt confront able driving to the dealership or they could have it towed .I arrived at the dealership and Rose greeted me with a smile and took my car in right away. It had a electrical problem and I know that can take time to correct so I was given a loner car. She said my car was to have the rear control arms replaced .When I returned to pickup my car it was clean in and out. I have always got the MPG that Hyundai states But after the repairs were completed I have gained a steady 4+MPG increase. I an very pleased. I would like for you to Thank Mr. Micah Shatzer for a job well done. I received a recall for the shift lever Oct. 2014 made an appointment over the internet and Rose again meet me with a smile and car was fixed in less than half hour . I will be using Massey for all my service needs it the future .
Recommended
MATTHEW W. from Massey Hyundai responded on 10/16/2014 11:36 AM
Thanks You , We will be looking foward  Massey to service  all  needs it the future.
THANKS AGAIN!! 
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