99% Would Recommend
Latest Review 4 days ago
MICHELLE S. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
My visit to Crowe's was awesome as it always is!!!
Vehicle: Jeep Grand Cherokee
Service Date: 08/11/2017
Review Created: 08/13/2017 09:06 AM
Leslie W. on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Leslie said that the cost was a little high at this business.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 07/28/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Gary D. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said the work this business did was fine. He said they should purchase better oil for when their customers come in for an oil change.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Bryan C. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bryan said the work on his vehicle was done properly at this business.
Vehicle: GMC Acadia
Category: Service
Service Date: 07/23/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
James W. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business is excellent. They have good people, they provide good service, and they have good prices.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 07/20/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Jerome C. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerome said the service was great, they were on time and they stuck to the quoted price.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 07/04/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Delilah W. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Delilah said the repairs were done in a timely manner.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/16/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Kaz B. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kaz said they were timely, polite and efficient.
Vehicle: Pontiac G6
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Barry R. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barry said the staff did a great job. He had been there once before and he liked the way they spoke to him.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
CAROL T. on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got my car running again"
I was driving from Indianapolis to Charlotte, NC when my car decided to overheat just south of Lexington. I ended up getting a cop to help me out and he recommended a different shop on N. Broadway and escorted me to a hotel nearby. At the hotel I was able to access the internet and see a few other repair shops that were closer and opened earlier than the one that was recommended. Since Crowes had such good reviews I called them before they opened. Will answered and told me they could take a look at it first thing this morning. I drove my car down there and they got it in right away. After the repair to the cooling, the mechanic said he noticed my oil pan gasket was leaking too. I'm really sensitive about being sold repairs I don't need but I know that gasket was original to the car and after 16 years a leaking gasket sounds believable. It could have waited until I got home but I decided to go ahead and get it taken care of. They got it done as soon as they could and the price seemed reasonable for the work done (I'll admit I didn't call around to compare though). The real test was driving 7 hours/400 miles to get back home. On the drive home my car ran cooler than it has in the last two years. I had no issues with it at all. I'm really happy I went to Crowes instead of the shop further down the street. I'd highly recommend them to anyone.
Vehicle: Chevrolet Cavalier
Service Date: 07/14/2017
Review Created: 07/16/2017 05:05 PM
Carol T. on 07/14/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They fixed my car!"
I was driving from Indianapolis to Charlotte, NC when my car decided to overheat just south of Lexington. I ended up getting a cop to help me out and he recommended a different shop on N. Broadway and escorted me to a hotel nearby. At the hotel I was able to access the internet and see a few other repair shops that were closer and opened earlier than the one that was recommended. Since Crowes had such good reviews I called them before they opened. Will answered and told me they could take a look at it first thing this morning. I drove my car down there and they got it in right away. After the repair to the cooling, the mechanic said he noticed my oil pan gasket was leaking too. I'm really sensitive about being sold repairs I don't need but I know that gasket was original to the car and after 16 years a leaking gasket sounds believable. It could have waited until I got home but I decided to go ahead and get it taken care of. They got it done as soon as they could and the price seemed reasonable for the work done (I'll admit I didn't call around to compare though). The real test was driving 7 hours/400 miles to get back home. On the drive home my car ran cooler than it has in the last two years. I had no issues with it at all. I'm really happy I went to Crowes instead of the shop further down the street. I'd highly recommend them to anyone.
Service Date: 07/14/2017
Review Created: 07/14/2017 07:32 PM
Kevin G. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said he was happy with their availability of hours. They performed the service on a Sunday.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/02/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Donald W. on 07/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Donald said the business did everything he wanted them to do and they did a wonderful job.
Vehicle: Ford F-150
Category: Service
Service Date: 07/08/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
PAULETTE M. on 07/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, curteous, and efficient"
I called and in an hour I had my son's van in and oil change and flush done within a half hour. I drove it home and returned with my vehicle and had an full oil change and check done within the 30 more minutes. I had a brake light out and they replaced the bulb on that, checked tire pressures and other fluids too. I don't trust my vehicle with any other mechanics shop.
Vehicle: Dodge Grand Caravan
Service Date: 06/29/2017
Review Created: 07/03/2017 12:36 PM
MARGIE C. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing group of people"
Very friendly staff. Fast service. Very close to my house.
Vehicle: Chevrolet Cruze
Service Date: 06/30/2017
Review Created: 07/01/2017 08:23 PM
AMAYA D. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
I'm new to the Lexington area and was in search for a new mechanic - theybweee extremely helpful and informative.
Vehicle: Toyota Corolla
Service Date: 06/24/2017
Review Created: 06/26/2017 11:20 AM
Glare C. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Scotty. He said they do good work and they also had a good staff.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Elaine G. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elaine said everything is great.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/19/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Dennis W. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said the employees were very professional. They knew what they were doing. They were very fair.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/14/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
AMBERLEE K. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Efficient"
I love Crowes so much. My air conditioner hasn't worked in a long time and I was afraid to even see how much it would cost. But I was dying in the summer heat so I went to see. I waited in the office for half an hour and paid less than $200 and I finally don't have to risk a heat stroke when I drive my car.
Vehicle: Dodge Neon
Service Date: 06/15/2017
Review Created: 06/17/2017 06:35 PM
Displaying Review 1 - 20 of 288 in total