88% Would Recommend
Latest Review 4 days ago
Lynn C. on 02/21/2017
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Lynn said this business does good work and they know what they're doing. The staff is friendly and up front.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/13/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Michelle M. on 02/21/2017
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Michelle said she would recommend the business for service.
Vehicle: Ford Mustang
Category: Service
Service Date: 02/15/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL R. on 02/04/2017
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"Great job! I appreciate their honesty! Very trustworthy, friendly and keep you updated! "
I brought these guys what turned out to be a complex electrical problem in a 2006 Volvo that had suffered a previous accident. These guys went the extra 10 miles for me. I can be a difficult customer to deal with as I come from a family with a history of auto mechanics and as I do a lot of my basic repairs myself. I could write a book on the transaction but will condense it here and just say they have earned my referrals and future business. Trust them 100%.
Vehicle: Volvo S80
Service Date: 02/01/2017
Review Created: 02/04/2017 07:39 AM
Debbie F. on 02/03/2017
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Debbie said this business provided good service and they had fair prices.
Vehicle: Plymouth Neon
Category: Service
Service Date: 02/01/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
DAVID B. on 01/30/2017
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"Super fast service!!"
The staff was very friendly, explained everything throughly. Super fast, same day service and price was agreeable.
Vehicle: Mercury Tracer
Service Date: 01/27/2017
Review Created: 01/30/2017 08:12 AM
BRUCE C. on 01/30/2017
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"MTA Automotive"
Professional, informative personnel
Vehicle: Nissan Frontier
Service Date: 01/26/2017
Review Created: 01/30/2017 06:03 AM
JOHN G. on 01/27/2017
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"Work on My Altima - Jan. 2017"
Very good communication from the shop with respect to progress on repairs, additional findings that might need attention. Kept me updated on completion time after I asked for more work to be done than on original ticket. Fair pricing but remember to be an advocate for yourself as well. I was unhappy with the price for a set of 6 Titanium OEM spark plugs and pushed back a little. Darren found another vendor with a more appropriate/acceptable price and I am pleased he worked with me on this. These folks will get my business going forward (but I will continue to push back when necessary!).
Vehicle: Nissan Altima
Service Date: 01/27/2017
Review Created: 01/27/2017 09:35 PM
MANUEL C. on 01/27/2017
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"Service / Quality excellence"
my vehicle was taken in early and back to me by the end of the day. Great Service...great attitutdes
Vehicle: Chrysler Sebring
Service Date: 01/24/2017
Review Created: 01/27/2017 08:59 AM
Mike C. on 01/27/2017
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Mike said this business always gives him good service on all three of his vehicles.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/17/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Austin P. on 01/27/2017
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Austin said he didn't have any issues and the service was quick.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/13/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Ella M. on 01/27/2017
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Ella said she has no problems with this business.
Vehicle: Nissan Rogue
Category: Service
Service Date: 01/23/2017
Review Created: 01/27/2017
This review was collected via phone interview by Customer Research Inc.
Kelly S. on 01/24/2017
Recommended badge inactive Recommended
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Kelly said that after her brakes were serviced the brake light turned on and she had to return to this business.
Vehicle: Volvo 240
Category: Service
Service Date: 01/16/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Shana D. on 01/24/2017
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Shana said this business was quick. They took good care of her and her vehicle. They did a good job. Anthony and Daron were very friendly.
Vehicle: Ford Expedition
Category: Service
Service Date: 01/17/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
James K. on 01/24/2017
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James said he would recommend this business for service.
Vehicle: Subaru Impreza
Category: Service
Service Date: 01/20/2017
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Joshua W. on 01/12/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Joshua said he would not recommend this business due to a lack of communication on their part. He said they failed to notify him about how much his next service visit would cost even though he asked them specifically. He said he was surprised by the $100 fee that he was not expecting when he went to pick his vehicle up.
Vehicle: Honda Accord
Category: Service
Service Date: 01/09/2017
Review Created: 01/12/2017
This review was collected via phone interview by Customer Research Inc.
ALLEN P. on 01/05/2017
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"Very thorough work"
I am very pleased with the service received at MasterTech Auto Service. This is the place to go to maintain your vehicle. Their training and attention to detail will keep your car running longer. Their work has made me confident they will do the job right the first time.
Vehicle: Toyota Camry Solara
Service Date: 11/30/2016
Review Created: 01/05/2017 03:17 PM
Travis M. on 01/03/2017
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Travis said the business did a really good job and they went above and beyond by helping him save money on the repairs for his vehicle. When he went to the business they were really close to closing and they did the work on his vehicle so he could get his family back to Spokane safely before the storm hit..
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 12/30/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Tawni S. on 12/31/2016
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Tawni said they were nice, friendly, and efficient.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/29/2016
Review Created: 12/31/2016
This review was collected via phone interview by Customer Research Inc.
Brett L. on 12/30/2016
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Brett said everyone he interacted with at this business were very nice and polite. They spoke to him in layman's terms. They were careful and took the time to explain everything. He likes them. They were very professional and did a great job.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 12/07/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Victoria E. on 12/30/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Victoria said the staff was not friendly. She has gone there twice and they have not been informative.
Vehicle: Hyundai Tiburon
Category: Service
Service Date: 12/12/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
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