McCullough Auto Care & Towing


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

984 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 1 hour ago
Review for McCullough Auto Care & Towing
Randy S. on 06/24/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Randy said this business charged him some kind of disposal fee, which he thought was bogus.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/11/2015
Review Created: 06/24/2015
This review was collected via phone interview by Customer Research Inc.
Eric M. at McCullough Auto Care & Towing responded on 07/03/2015

Randy,

Thank you for letting us repair your vehicle. I apologize for the erroneous charge.  Due to the nature of your repair, it should have been deleted from your work order.  It was an oversight on the service writer’s part.  I have since tried to contact you to credit this charge back to you.  Give me a call when you can.

Thanks again, Eric