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McCullough Auto Care & Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,928 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
2.8
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(404) 252-3014

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
8155 Roswell Rd Sandy Springs, GA 30350

Affiliations

ASE
ASE - Master Certification
NAPA
Smog Service
AAA - Approved Auto Repair
McCullough Auto Care & Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,928 Reviews)

MH
gravatar
MARCOS H.
Atlanta, GA
Chevrolet Astro
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/21/2012
verified customer Verified Customer
Took some damage
I brought my van in for an intermittent fuel problem. Plugs, a fuel filter, a water pump, and $800 later, my van ran better but the fuel problem wasn't eliminated...ok. They were fast and courteous getting me serviced, knowing I had to head out of town.

The real kicker was my radio and dash. When the mechanic reassembled the interior engine cover, he snagged a few radio wires. My hands free mic wire was cut. In attempt to fix the radio (without my knowledge), the dash was disassembled. Two retaining clips were broken off, so the dash face will never mount correctly. When the interior engine was reinstalled, the tech left off one of the retaining nuts for the glove box. This gives the glove box just enough play so that the light in the glove box comes on and stays on, leaving me with dead battery the day after I picked it up.

Take 10 minutes and check your vehicle before you drive away!
Not Recommended
Eric M. from McCullough Auto Care & Towing responded on 03/06/2012 10:50 AM
I spoken with Marcos to resolve the issues at hand. Apparently, when the center console was removed, the after-market radio wires were damaged. I will gladly have them repaired. I am unsure as to the issue with regard to the glove box, because that is not an area where we were working. However, I will gladly take care any items still needing to be addressed in order satisfy any of Marcos' needs. Unfortunately, Marcos is out of town at this point and unsure of his return date. I will be making necessary arrangements with a shop in his area to satisfy the issues if needed.
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