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McCullough Auto Care & Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,914 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores
2.8
ReScore Average
93
Net Promoter Score ®

Business Details

About

Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(404) 252-3014

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
8155 Roswell Rd Sandy Springs, GA 30350

Affiliations

ASE
ASE - Master Certification
NAPA
Smog Service
AAA - Approved Auto Repair
McCullough Auto Care & Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,914 Reviews)

EG
Edward G.
Atlanta, GA
Acura 2.2CL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/14/2015
verified customer Verified Customer
Category: Service
Edward said the vehicle is not running as well as he expected it would be. He was informed an additional service is needed on the vehicle. He would not recommend them because he believes he was overcharged for the service and because of the way the vehicle is running.
Not Recommended
Eric M. from McCullough Auto Care & Towing responded on 01/30/2015 02:40 PM

Edward, I am quite surprised by your comments.  Originally, when you called me you had multiple individuals inspect the vehicle without a concrete diagnosis as to what the problem was.  I offered to tow the vehicle, which you accepted and we proceeded to diagnose your problem.  I then called you to discuss the repairs necessary, at which time you agreed to have the repairs performed.  There was no variation in the repairs and the price was exactly as you were quoted.  Upon your arrival to pick up the car, we test drove the vehicle together.  At that time, you commented that you had purchased the vehicle for $500 and had never had to do any repairs to it.  You indicated that everything operated fine during our test drive together, hence, my confusion with your review and comments.  Furthermore, if you were not satisfied with the services provided, why did you call for a quote on further services to be performed after this review had been submitted?  I will gladly help you in any way I can.  Thanks, Eric McCullough

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