McGrath City Hyundai


Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49

1391 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.500003/5Overall Rating 4.500003/5Overall Rating 4.500003/5Overall Rating 4.500003/5rating 4.500003
Original
Overall Rating 1.95/5rating 1.95rating 1.95rating 1.95rating 1.95
90% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Melvin K. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They seem friendly enough to be considered family when seeking service."
Since 2012, the Mcgrath Hyundai dealership and maintenance department have upheld the highest standard of service and service completion for all services required to keep my vehicle up to the performance standards that I purchase the vehicle for. I told the sales personnel that I didn't need to test drive the new cars, because I trusted the dealer and the car. They made me test drive anyway, and it only validated my original opinion. A good car, a good dealership, and a good service department.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/22/2017 01:46 PM
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome service"
great service in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 10:17 AM
Loredana R G. at McGrath City Hyundai responded on 08/22/2017

Berwyn Kia!!!! 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

John G. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
They went above and beyond
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 01:22 PM
Loredana R G. at McGrath City Hyundai responded on 08/21/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very friendly and the atmosphere give people a good vibe"
Yes I would recommend anybody to come on down to McGrath Hyundai where you will feel welcome and be treated right 👍
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/19/2017 05:55 PM
Loredana R G. at McGrath City Hyundai responded on 08/21/2017

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

John A. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personalized Customer care"
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/19/2017 09:52 AM
Loredana R G. at McGrath City Hyundai responded on 08/21/2017

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Joyce J. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Level of competence, professionalism and customer aeareness."
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/19/2017 09:22 AM
Loredana R G. at McGrath City Hyundai responded on 08/21/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Casey T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always friendly, fast and reliable!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 08:53 PM
Loredana R G. at McGrath City Hyundai responded on 08/21/2017

Hello Casey, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Dawn W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
Always friendly but professional. Ed an Kris, Marc and the others are the best
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:56 PM
Loredana R G. at McGrath City Hyundai responded on 08/21/2017

Hello Dawn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Christine M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"in & out this time great"
very happy
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 02:33 PM
Loredana R G. at McGrath City Hyundai responded on 08/18/2017

Hello,

Thank you for taking the time to post a review. It is our goal to provide every customer with an exceptional service experience and I am glad to hear that you enjoyed your time with Christine. We appreciate your business and your feedback! We look forward to seeing you on your first service visit.

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Melvin D. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they do good work"
yes
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/17/2017 07:09 PM
Loredana R G. at McGrath City Hyundai responded on 08/18/2017

Hello Melvin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Aldo P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Friendly people and service is great!"
Great friendly people and service is great.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 01:21 PM
Loredana R G. at McGrath City Hyundai responded on 08/18/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely Service"
Parts special ordered and available at time of appointment. Car was ready within the time quoted.
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 08:15 AM
Loredana R G. at McGrath City Hyundai responded on 08/16/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Robert M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people are kind"
satified
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 04:08 PM
Loredana R G. at McGrath City Hyundai responded on 08/16/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work done long wait time"
It took over an hour and a half for just an oil change. But since it was don't on Saturday right before close I understood.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:19 AM
Loredana R G. at McGrath City Hyundai responded on 08/16/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Robert L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xxx"
Nice
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 10:46 AM
Loredana R G. at McGrath City Hyundai responded on 08/15/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Upfront honesty "
I can admit I don't know much about cars and am currently in a tight financial situation. Instead of trying to get me to get everything done and shell out all of that cash ASAP, they broke down what was wrong and what was most important and what could wait.
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 09:02 PM
Loredana R G. at McGrath City Hyundai responded on 08/15/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Nisan G. on 08/13/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"tires"
new tires must be rotated within 1 yr of purchases
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/13/2017 09:31 AM
Loredana R G. at McGrath City Hyundai responded on 08/14/2017

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Ubaldo M. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Excellent service. Good job thanks
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/12/2017 01:22 PM
Loredana R G. at McGrath City Hyundai responded on 08/14/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Phyllis C. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees"
The service is always great
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/12/2017 07:27 AM
Loredana R G. at McGrath City Hyundai responded on 08/14/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Katharyne S. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is excellent and care for customers"
Great Place
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 07:24 AM
Loredana R G. at McGrath City Hyundai responded on 08/14/2017

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

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