Mcgrath Hyundai Of Dubuque


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

36 Reviews

97% Would Recommend
100% Business Response
Latest Review 5 days ago
Craig C. on 07/18/2017
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"."
The cleanliness of the place and friendliness of service folks.
Vehicle: 2008 Hyundai Tiburon
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/18/2017 06:39 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 07/20/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Patricia S. on 07/17/2017
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"The people in the service department are very helpful, even if you run over a curb."
I like the people here in Dubuque.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/17/2017 06:58 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 07/20/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Russ S. on 07/11/2017
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"GREAT Job by ALL"
GREAT Job by ALL
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/11/2017 11:55 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 07/11/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Eric W. on 07/06/2017
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"Everyone works great together."
McGrath Hyundai of Dubuque is a great place to buy your car, service your car and send your friends and family to do the same.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/06/2017 05:49 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 07/06/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Jane B. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was ready to go beyond their own duties to get me to the right serfvice."
I would certainly recommend the McGrath dealership to anyone with a Hyundai or an interest in Hyundai.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/23/2017 08:09 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 06/23/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Abhay K. on 06/23/2017
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"Good service"
Had the parts available and did all the work to my satisfaction.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/23/2017 07:00 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 06/23/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Verified Customer on 06/22/2017
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"Oil change"
The technicians wete friendly and helpful, and kept my time frame in mind so I got to work on time!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/22/2017 04:09 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 06/23/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

John N. on 06/12/2017
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"quick service staff"
on time with work and full explanation
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/12/2017 03:26 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 06/20/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Stephen P. on 06/11/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Bad service!"
They took an oil sample. They took all of my oil and didn't bother to do an oil change! I'm currently at 51,510 miles and my oil change is due in 53,130!!! Like come on! There is a recall on my engine and now it won't start. There is metal shavings all over my engine and oil is everywhere! They can't tell me that they don't need to replace it! YES THEY DO! my car is stalling, shavings everywhere along with oil! Smoke coming from the oil cap. Engine knocking and shaking at random times. Clearly they didn't want to stand behind their mistake.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/06/2017
Service Type: Repair
Review Created: 06/11/2017 03:18 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 06/20/2017

Stephen,

At the inital time of the inspection the car passed Hyundai spec per the recall.  I beleive you had the failure a week after the service, we now have a engine ordered for you and will advise when it arrives.

Thanks

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Verified Customer on 06/01/2017
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"Nice job!!"
Helpful and courteous!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/01/2017 06:21 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 06/01/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Richard S. on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They do a good job checking for problems with the automobile."
On time with a comfortable waiting area.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/18/2017 05:20 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 05/19/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Elizabeth M. on 05/16/2017
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"honesty in great service."
Thank you McGrath
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Repair
Review Created: 05/16/2017 04:21 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 05/17/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Thomas R. on 05/09/2017
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"Recall Notices"
Very happy with service provided. Service staff very courteous and professional. Showroom very clean, organized and customer friendly. Recalls that could be completed were explained and done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/01/2017
Service Type: Repair
Review Created: 05/09/2017 12:59 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 05/09/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Kyle H. on 05/09/2017
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"Great Service"
The customer service was incredible. Jonathan was helpful, informative, and prompt both in person and responding to e-mails. I definitely recommend having your vehicle serviced here.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/09/2017 10:49 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 05/09/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

DONALD G. on 05/05/2017
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"Keeping Dry"
dropping off vehicle inside and getting it back inside on a rainy day was a huge ++++
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 05/01/2017
Service Type: Repair
Review Created: 05/05/2017 04:44 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 05/08/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Rick R. on 04/27/2017
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"Great and fast service!"
Great and fast service!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/27/2017 03:42 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 04/28/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

DAWN B. on 04/19/2017
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"Friendly staff"
I purchased my vehicle at Pat McGrath, and have always been very please with the friendliness and the willingness to work with us in every possible way.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/19/2017 11:07 AM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 04/20/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Abhay K. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Good accurate estimate and service!
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/17/2017 06:38 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 04/18/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Verified Customer on 04/09/2017
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"Brake job"
Good customer service. Car brakes done timely. Nice area to wait in.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/01/2017
Service Type: Maintenance
Review Created: 04/09/2017 06:34 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 04/10/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

Joellen R. on 04/08/2017
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"Fast, comfortable, efficient, friendly"
McGrath service department is clean and comfortable. The staff are efficient and friendly. A coupon made the service affordable. This is very important to me.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/08/2017 02:32 PM
Kevin K., Parts and Service Manager at Mcgrath Hyundai Of Dubuque responded on 04/10/2017

Thank you so much for filling out the survey, we aprecaite your feedback and look foorward to servicing you in the future!!!

Kevin Krogman
Service Manager
McGrath Hyundai of Dubuque

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