Mears Automotive - Carmel


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

523 Reviews

99% Would Recommend
Latest Review about 15 hours ago
BOB Y. on 08/19/2017
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"friendly service"
car was repaired a day ahead of time.
Vehicle: BMW 5 Series
Service Date: 08/17/2017
Review Created: 08/19/2017 06:39 AM
BILL C. on 08/17/2017
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"F150 repair "
I appreciated the open and friendly communication and follow up during the time my truck was in the shop. Work was done according to the estimate and everything is performing as expected.
Vehicle: Ford Police Interceptor
Service Date: 08/15/2017
Review Created: 08/17/2017 03:41 AM
MARILYN H. on 08/11/2017
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"Fair and close to my place of employmentand FAST! "
Love this place fast fair and no pressure
Vehicle: Ford Escape
Service Date: 08/10/2017
Review Created: 08/11/2017 05:08 AM
CRAIG B. on 08/09/2017
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"Oil Change"
They got me in right after lunch and finished up within an hour.
Vehicle: Ford Focus
Service Date: 08/07/2017
Review Created: 08/09/2017 12:09 PM
JOESPH A. on 08/07/2017
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"Customer Care"
This business should be commended for their hard work, customer appreciation, dedication to doing what's right by their customers. They are one of a kind , truly unique business. They care !!
Vehicle: BMW 750Li
Service Date: 08/07/2017
Review Created: 08/07/2017 08:14 PM
JACKIE P. on 08/07/2017
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"Gibraltar Design 8/4/17"
The staff were very accommodating. Repairs were done in a timely fashion, and all courtesy was offered. Thank you.
Vehicle: Chevrolet Impala Limited
Service Date: 08/04/2017
Review Created: 08/07/2017 04:41 AM
TIM C. on 08/05/2017
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"Great Experience!"
Great experience. Great service! I will be back again.
Vehicle: GMC Acadia
Service Date: 08/03/2017
Review Created: 08/05/2017 05:34 AM
BRIAN S. on 08/01/2017
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"Another great experience"
Continue to be impressed! Great work guys
Vehicle: GMC Acadia
Service Date: 07/27/2017
Review Created: 08/01/2017 03:16 AM
DONNA C. on 07/26/2017
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"Quick & responsive "
Repairs were made quick after drop off. Staff provided satisfactory explanation of repairs. Car seems to be running fine. Wish it wasn't so expensive but older cars require repairs.
Vehicle: Lexus ES 300
Service Date: 07/25/2017
Review Created: 07/26/2017 06:57 AM
Magan P. on 07/26/2017
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Magan said this business was excellent, and they had good customer service.
Vehicle: Lexus ES 330
Category: Service
Service Date: 07/25/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Patrick O. on 07/25/2017
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Patrick said they did a wonderful job and it was done in a timely manner. He drove it 3 days later down to Florida and there were no issues.
Vehicle: Lexus GX 460
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Donna K. on 07/25/2017
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Donna said this business was excellent. She had a problem with the air conditioning in her vehicle, and this business got her in the next day to look at it. They kept the vehicle for 2 days, and were not able to repair that type of air conditioner, so they referred her to someone who could. They gave her a ride home, and arranged a shuttle for the recommended business. They are service oriented, honest, and she appreciated their advice.
Vehicle: Chrysler Crossfire
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
ROB F. on 07/23/2017
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"Good service"
Everything was done in the time requested at a reasonable price
Vehicle: Honda Accord
Service Date: 07/21/2017
Review Created: 07/23/2017 06:38 AM
CHIP W. on 07/22/2017
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"Amazing customer service"
I love this place and the personal attention they provide..and pricing and work is some of the best around
Vehicle: Nissan Murano
Service Date: 07/10/2017
Review Created: 07/22/2017 02:42 AM
JAMIE G. on 07/21/2017
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"Quick in and out"
I called Neal with some maintenance items needing to be done and only had a few hours to get them done. He assured me that his team would get the job done on or before my needed pick up time.
They came through.
These are top rate folks.
Thanks Neal & co!
Vehicle: Chevrolet Suburban
Service Date: 07/21/2017
Review Created: 07/21/2017 08:27 PM
CARRIE D. on 07/20/2017
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"Great customer servie"
I got stranded at work without a ride to pick up my car and they can and got me. Randy was amazing! Thank you!
Vehicle: Ford Escape
Service Date: 07/18/2017
Review Created: 07/20/2017 02:55 AM
Emily W. on 07/19/2017
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Emily said they have good customer service. It was a short visit, and it was not a waste of time.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
DIANE A. on 07/15/2017
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"Why would anyone thanks their car anywhere else?"
This place just keeps getting better. Friendly, efficient, thorough, detailed. And not expensive.....
Every time I have to take my older model BMW in, they find the problem, fix the problem and follow up with easy to understand explanations. This most recent time, I picked up my car and soon thereafter, got a engine warning light. They took me right back in and assumed the problem was their doing and fixed it right up with no charge. Try that at the local BMW dealer. LOL.
Vehicle: BMW 325Ci
Service Date: 07/11/2017
Review Created: 07/15/2017 04:25 PM
MARY D. on 07/15/2017
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"Great service with friendly and very knowable providers of the service"
Yes I s
Certainly would!
Vehicle: Hyundai Sonata
Service Date: 07/11/2017
Review Created: 07/15/2017 12:17 PM
Chris K. on 07/14/2017
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Chris said the business did a nice job.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 523 in total