Memorial Conoco Car Care


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

64 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago
MORRIS and NANCY H. on 09/20/2017
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"Inspection quick and easy"
Nice people and completed on time.
Vehicle: Honda Odyssey
Service Date: 09/06/2017
Review Created: 09/20/2017 04:57 PM
RON B. on 09/16/2017
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"Memorial Conoco provides me with reliable information, realistic estimates and proper repairs. They also have found out of production replacement parts for me. "
As usual, accurate assessment of problem and appropriate repair.
Vehicle: Volkswagen Passat
Service Date: 09/14/2017
Review Created: 09/16/2017 06:01 AM
CHARLES H. M. on 09/15/2017
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"FLOOD DAMAGE REPAIRS"
As usual the service was excellant and completed in a timely manner. They were very cooperative and even worked with my insurance adjuster to ensure that all issues were included in the estimate and in the final repairs.
Vehicle: Ford Explorer
Service Date: 09/14/2017
Review Created: 09/15/2017 12:29 PM
Valerie L. on 09/14/2017
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Valerie said everything went smoothly and easily during her visit to this business. Everything was perfect.
Vehicle: Porsche Panamera
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS and JANA W. on 09/11/2017
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"Thanks Mike!"
Mike and crew are a great to work with. I recommend you trust them with your car care.
Vehicle: BMW X3
Service Date: 09/08/2017
Review Created: 09/11/2017 07:04 AM
DEBORAH P. on 09/10/2017
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"Great service "
Great result with care and consideration
Vehicle: Honda Accord Sdn
Service Date: 09/09/2017
Review Created: 09/10/2017 07:52 PM
Ariana A. on 08/23/2017
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Ariana said they provided good customer service and they were honest. She will have to take her vehicle back in.
Vehicle: Acura MDX
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Katie F. ReScore Review on 09/17/2017
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Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Katie said she took her vehicle back to the business and they redid her alignment.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Katie said her alignment was not completed.
Vehicle: Ford Expedition
Category: Service
Service Date: 08/10/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Mike B. at Memorial Conoco Car Care responded on 09/01/2017

Hi Katie. I'm sorry we didn't meet your expectations the first time; however, after speaking with you, I guess we solved the vibration problem on the second trip. Our goal is to be perfect every time; but sometimes, even we fall short once in a while. I hope we've earned our trip back to your good side. Thank you. Mike

MARTIN and JUDY P. on 08/19/2017
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"Excellent service"
Expert service. Honest and friendly.
Vehicle: Nissan Murano
Service Date: 08/17/2017
Review Created: 08/19/2017 07:26 AM
JEAN-LUC R. on 08/19/2017
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"Easy breezy again!"
This is my 2nd time here for vehicle inspection and once again, my experience was great. The staff is kind and helpful and very knowledgeable.
Vehicle: Jeep Grand Cherokee
Service Date: 08/17/2017
Review Created: 08/19/2017 06:28 AM
SCOTT S. on 08/18/2017
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"Quick service "
Took my truck in and it was fixed quickly
Vehicle: Ford Police Interceptor
Service Date: 08/10/2017
Review Created: 08/18/2017 07:23 PM
JEAN-LUC R. on 08/17/2017
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"Easy breezy"
I went in for a vehicle inspection. Coming from Florida, I didn't know what to expect. The staff at Memorial Conoco were so kind and informative about the Texas vehicle inspection and registration process and I recommend this place to everyone.
Vehicle: BMW 3 Series
Service Date: 08/16/2017
Review Created: 08/17/2017 04:49 AM
Luis H. on 08/15/2017
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Luis said this business did everything the were supposed to do, in a timely manner. They were easy to work with and answered all of his questions.
Vehicle: Ford F-150
Category: Service
Service Date: 08/12/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
MORTON and JEAN F. on 08/14/2017
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"Replace door handle both sides front seat"
Excellent prompt service.
Vehicle: Mitsubishi Endeavor
Service Date: 07/21/2017
Review Created: 08/14/2017 11:37 AM
JIM and CAROLINE S. on 08/14/2017
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"outstanding"
outstanding
Vehicle: Honda Accord Cpe
Service Date: 08/08/2017
Review Created: 08/14/2017 06:26 AM
Gretchen S. on 08/12/2017
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Gretchen said the business did a good job and they were also quick.
Vehicle: Nissan Murano
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Tanna H. on 08/09/2017
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Tanna said everything was great with her service visit. They were on time and it went perfect. They are right in her neighborhood which is also good.
Vehicle: Ford Edge
Category: Service
Service Date: 07/05/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Andrew W. on 08/09/2017
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Andrew said everything went smoothly. They waited around after hours with him while he waited for his ride. The turnaround time was excellent.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 08/08/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
CINDY V. on 08/06/2017
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"Great customer service!"
The entire Memorial Conoco Car Care staff are freindly, professional, provide great customer service. Whether my truck is in for inspection, oil change, or repair, I've been pleased with the results. Great service for a reasonable cost.
Vehicle: Ford F-150
Service Date: 08/04/2017
Review Created: 08/06/2017 07:44 AM
Rose J. on 08/04/2017
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Rose said the staff was efficient.
Vehicle: Jeep Liberty
Category: Service
Service Date: 07/28/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 64 in total