93% Would Recommend
100% Business Response
Latest Review 1 minute ago
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect"
Perfect
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:52 PM
Dominic R D. at Merced Hyundai responded on 05/22/2017

Hello, Thank you for your response! We look forward 
to schedule your next visit.

Merced Hyundai Service Dept.

Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
They were willing to squeeze me in when I needed the oil change that same day!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 06:29 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/19/2017

Hi,

Thank you for servicing your vehicle with Merced Hyundai.  We appreciate your business and look forward to your next visit.

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Randy B. on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Follow through "
Going the extra few feet!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/16/2017 12:10 PM
Dominic R D. at Merced Hyundai responded on 05/17/2017

Hello, Thank you for your business! We look forward to perform
your next service. We will thrive to be  FIVE star Dealership.
Sincerely,
Merced Hyundai Service Dept.

Verified Customer on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Great people to deal with
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/15/2017 06:43 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/15/2017

Hi

Thank you for the kind words from all of us at Merced Hyundai.  We appreciate your business and look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Gregorio P. on 05/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I like everything, service, attention and courtesy"
Exelente
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/15/2017 04:56 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/15/2017

Hi,

We appreciate your response,  We all would like to know what we can do better to serve you at your next visit.

We appreciate your business and look forward to seeing you again.

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Debbie L. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is great"
Paul really went above and beyond!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/12/2017 10:13 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/13/2017

Hi,

Thank your for your kind words.  It makes us all happy when you are happy.  We appreciate your business and look forward to your next visit.


Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Diane A. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
👍🏻
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 01:32 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/11/2017

Hi,

Thank you for your positive feedback regarding your service experience.  We all appreciate very much.  We look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Louis N. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
All work done in a timely manner, and great snacks while you are waiting.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 09:50 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/11/2017

Hi,

Thank you from all of us regarding your service experience.  We appreciate the kind words and look forward to your next visit.

Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Betty P. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like the fast service"
Thank you so much for the great service
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/11/2017 09:42 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/11/2017

Hi,

Thank you for the positive feedback.  We all appreciate the kind words.  We look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Lisa H. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review from last visit."
Being open on Saturday. , The value of service. Also, the customer service with his experience and being able to answer all my questions and giving great feed back on my next service.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/09/2017 10:12 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/09/2017

Hi,

We all at Merced Hyundai want to thank you for the nice comments.  It is a pleasure to have you as a customer and we all look forward to your next visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Hannah N. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No nonsense "
I appreciate the honesty and integrity of the service crew.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/29/2017
Service Type: Maintenance
Review Created: 05/02/2017 10:44 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/04/2017

Hi and Thank You from all of us at Merced Hyundai.  We appreciate you and your business.  We look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Diane A. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Yes
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/29/2017 07:32 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/02/2017

Hi,

Thank you from all of us at Merced Hyundai.  We are here for anything you need.  We appreciate your business.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people."
Yes
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/28/2017 08:57 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/29/2017

Hi,

Thank you for taking the time to provide feedback regarding your service experience.  We appreciate your business and look forward to your next visit.

Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great value and friendly service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 09:48 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/24/2017

Hi,

Thank you from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Daniel D. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everyone was polite and friendly, service was prompt and quality assured!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/23/2017 03:51 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/24/2017

Hi,

Thank You from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Tammie L. on 04/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Knowledgeable sand friendly staff... "
The service was amazing, Dominique answered all my questions and made me feel comfortable...
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/23/2017 09:27 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/24/2017

Hi,

Thank you from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.  Please let us know what we can do to make your next visit a better experience.

Thank you

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Donald B. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent Service Work"
I have always been happy with the service work done here and have been pleased with the pricing. I never feel like they are trying to add on a bunch of unnecessary repairs or gouge me on the price. One of the few dealerships service departments that I can trust.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 10:15 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/24/2017

Hi

We all at Merced Hyundai thank you for your business.  We appreciate your feedback and have already made corrective actions to more respect your time.  We look forward to your next visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very polite"
The young man serving me was very polite. I felt like he respected me and appreciated my business. This has not always been the case with car service companies.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 07:27 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/19/2017

Hi,

Thank you for servicing your vehicle with Merced Hyundai.  We appreciate your business and look forward to your next visit

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly. Quick. Reliable "
Everyone is easy to work with
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/13/2017 01:46 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/13/2017

Hi and Thank You from all of us at Merced Hyundai.  We appreciate the kind words.  We greatly value your business and look forward to your next visit

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Scott C. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Merced Hyundai"
Super--Keep up the fine work!
Vehicle: 2004 Hyundai Elantra
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/11/2017 01:14 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 04/13/2017

Hi,

Thank you from all of us at Merced Hyundai.  We appreciate your kind words.  We all look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
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