93% Would Recommend
100% Business Response
Latest Review 5 days ago
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
a friendly staff that is very helpful getting my car serviced and ready to go.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:49 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/26/2017

Hi,

Thank you from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Kenneth J. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convinent and got serviced right away"
Yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/23/2017 10:33 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/26/2017

Hi,

Thank You from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful "
great job
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 05:55 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/26/2017

Hi,

Thank You from all of us for choosing Merced Hyundai to service your vehicle.  We appreciate your business and look forward to your next visit.

Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Lisa O. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful service men"
I had a wonderful experience here. It felt surprisingly like home, with the water and snacks readily available for the customer. And the flat screen t.v. that showed a trendy movie while we were there. This allowed my daughter to sit kind of still, while we waited for my car to be ready. Before I knew it, it surely was. Thank you for the helpful and kind service men.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 09:58 AM
Dominic R D. at Merced Hyundai responded on 06/20/2017

Hello, Thank you for your kind words! We look forawrd to scheduling your next service appointment.

Thanks Again,
Merced Hyundai Service Department.

Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
I've had 2 cars through Merced Hyundai and have had excellent all around service for both cars. Thank you for making each visit a pleasant one.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/18/2017 06:57 AM
Dominic R D. at Merced Hyundai responded on 06/20/2017

Hello, Thank you for your respnose. we always look forward to
your next service visit.

Thanks again,
Hyundai Service deptartment.

Kaarin S. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Good service. Was going out of town that day and Merced Hyundai was able to get me in and out in a timely fashion. They were able to update me on what needed to be changed and what's coming up.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/13/2017 11:52 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/15/2017

Hi,

Thank you from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.

Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FRIENDLY"
VERY FRIENDLY
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/07/2017 12:38 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/09/2017

Hello, Thanks for your input! we look forword to scheduling and
servicing your next maintenance inspection.
thanks again, from Merced Hyundai Serice Department.

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Luray S. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
Service Department was wonderful.... Love the free hand car wash.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/06/2017 11:33 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/11/2017

Hi,

Thank you from all of us at Merced Hyundai.  We appreciate your business and look forward to your next visit.

Thank You Again,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Christophr S. on 06/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Speedy Service"
Paul's attention to customer satisfaction is second to none.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/04/2017 04:09 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/05/2017

Hi,

Thank you for servicing your Sonata with Merced Hyundai.  We appreciate your business and also appreciate your patience during the repair process ahead. Please contact myself if there are any questions.

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-605-4400
paulisenberg@mercedvw.com
Sathvix N. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very knowledgeable and swift in actions."
I had to get my Engine Replaced at this dealership and Paul who was my service manager dealt with the issue with great regard to my situation. Got it quickly diagnosed and filed the proper requests and got everything done in a weeks time. This was amazingly fast compared to what I know this would take from online reviews. Assured me at each step and gave regular updates to keep me posted. I would strongly recommend going back to Paul for anything!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Repair
Review Created: 06/02/2017 05:06 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 06/04/2017

Hi,

Thank you for the kind words.  We work hard to make every step of a repair process to be straight forward and comfortable to you.  We are always here for anything you may need.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Shannon N. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super Service center "
Highly recommend to all. Fast & efficient
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/27/2017 03:30 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/29/2017

Hi,

Thank you from all of us at Merced Hyundai.  Anything you need, please do not hesitate to call or stop by.

Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Zuniga A. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, courteous service"
As an out-of-state visitor to Merced I received excellent service; must be the way you do business at Merced Hyundai
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/26/2017 08:09 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/29/2017

Hi,

Thank you from all of us at Merced Hyundai for the kind words.  We appreciate your business and stop by if in Merced again. 

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they give the customer great service and always on time."
always treated very well by all of the service techs at the dealership
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/25/2017 04:00 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/26/2017

Hi,

Thank you for the kind words.  It really makes us feel good when you are happy.

We appreciate your business and look forward to your next visit.

Thank You,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recent service appointment"
Very good service. Helpful people.
Vehicle: 2013 HYUNDAI ELANTRA
Category: Service
Service Date: 05/16/2017
Service Type:
Review Created: 05/24/2017 08:54 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/26/2017

Hello and Thank You from all of us at Merced Hyundai,

We appreciate your business and look forward to your next visit

Thank You Again,

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
Great timely service. Meets promised schedule.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/22/2017 11:01 AM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/24/2017

Hi,

Thank You from all of us at Merced Hyundai.  We appreciate your business.  We look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect"
Perfect
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:52 PM
Dominic R D. at Merced Hyundai responded on 05/22/2017

Hello, Thank you for your response! We look forward 
to schedule your next visit.

Merced Hyundai Service Dept.

Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
They were willing to squeeze me in when I needed the oil change that same day!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 06:29 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/19/2017

Hi,

Thank you for servicing your vehicle with Merced Hyundai.  We appreciate your business and look forward to your next visit.

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Randy B. on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Follow through "
Going the extra few feet!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/16/2017 12:10 PM
Dominic R D. at Merced Hyundai responded on 05/17/2017

Hello, Thank you for your business! We look forward to perform
your next service. We will thrive to be  FIVE star Dealership.
Sincerely,
Merced Hyundai Service Dept.

Verified Customer on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Great people to deal with
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/15/2017 06:43 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/15/2017

Hi

Thank you for the kind words from all of us at Merced Hyundai.  We appreciate your business and look forward to your next service visit.

Thank You

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
Gregorio P. on 05/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I like everything, service, attention and courtesy"
Exelente
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/15/2017 04:56 PM
Paul C I., Service and Parts Manager at Merced Hyundai responded on 05/15/2017

Hi,

We appreciate your response,  We all would like to know what we can do better to serve you at your next visit.

We appreciate your business and look forward to seeing you again.

Paul Isenberg
Service and Parts Manager
Merced Hyundai
209-384-2000
paulisenberg@mercedvw.com
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