ReScore Reviews™ (29)

ReScore
Overall Rating 4.5517224/5Overall Rating 4.5517224/5Overall Rating 4.5517224/5Overall Rating 4.5517224/5rating 4.5517224
Original
Overall Rating 2.27586/5Overall Rating 2.27586/5rating 2.27586rating 2.27586rating 2.27586
95% Would Recommend
100% Business Response
Latest Review 2 days ago
Keith N. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Oil change rather lengthy and reason given was a diagnostic was performed but they had to run a second time. Didn’t ask for diagnostic to be performed. Oil change and change a bulb for drivers side fog light.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 04:42 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/23/2017

Thank you for the feedback Keith. Sorry for the delay. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
ex.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 03:00 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/23/2017

Thank you for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stand behind their work"
Service manager agreed that prior work need to be enhanced and did it at no charge.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 12:31 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/23/2017

Thank you for taking the time to respond. We appreciate it. Also thank you for choosing Meriden Hyundai.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Everything explained and performed to satisfaction
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 12:16 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/23/2017

Thank you for the feedback. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Jayne O. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency and individual attention"
Again, the service department does an excellent job
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 07:05 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/22/2017

Thank you Jayne for taking the time to respond. Sorry i missed your visit. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
John M. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Prompt courteous service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/21/2017 08:03 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/22/2017

Thank you John for your business. We truly appreciate it. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Side view mirror"
Super work again
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:29 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/21/2017

Thanks for the feedback. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Jesse J. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The high level of customer service."
Wonderful employees..specisl thanks to Harold & Oscar!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:22 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/21/2017

Thank you Jesse for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
All work was done in a very timely manner!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 06:38 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/21/2017

Thank you for the feedback. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
Debra U. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convienient and friendly"
Not happy with the complete detail I paid good money for. Roof interior all stained now.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:19 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/21/2017

Thank you for the feedback Debra and i apologize for the poor job detail did. Please give Ken a call so we can have it taken care of.

BUB DOWD
SERVICE MANAGER
203-639-2926
Jane F. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of people that work there"
Everyone is knowledgeable and can answer any questions,you have
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:43 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/21/2017

Thank you very much for the feedback Jane. We really appreciate it. Have agreat day.

BUB DOWD
SERVICE MANAGER
203-639-2926
DOUGLAS M. on 09/19/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2-16 Elantra Service"
no special service just routine
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 10:13 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/21/2017

Thank you for taking the time to respond Doug. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
Anna K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New Acura lease"
It has been a pleasure leasing our first Acura from this dealership. John Brandi was very professional and knowledgeable. Thank you for an exceptional job.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:25 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/19/2017

Thank you for the response Anna. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Judith H. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never dissatisfied."
I've been a Hyundai owner for 12 years and always use Meriden Hyundai for my service needs. I've never been disappointed.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 11:33 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/14/2017

Thank you for the feedback Judith. We really appreciate it. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Salvatore F. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My review"
I always go here for my car services.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:45 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/14/2017

Thank you for the feedback Sal. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Tara S. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service dept"
great!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 09:58 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/14/2017

Thank you for the response Tara. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
KRZYSZTOF O. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very clean"
nice people
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 05:59 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/14/2017

Thank you for the feedback Krzysztof. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable service...year after year"
We wouldn't go anywhere else.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/13/2017 04:19 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/14/2017

Thank you for taking the time to respond. We really appreciate it. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
DAVID U. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit"
Done very quickly. It was my fault not to request that the interior of the windshield be cleaned. I have not found a cleaner that will do the job.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/12/2017 01:37 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/12/2017

Thank you for taking thetime to respond David. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Theodore R. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality of merchandise,people,and services."
Keep on doing what you're doing, it works !!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 11:40 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 09/12/2017

Thank you Theodore for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
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