Merles Auto Service


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

107 Reviews

98% Would Recommend
Latest Review almost 2 years ago

nichole r. on 10/12/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"terrible customer service"
I do not suggest going to Merles auto body in Oelwein, IA to anyone. Paid $400 to have them fix my car and they messed up something else and don't have the tool to fix it so I have to pay to have it fixed elsewhere. They said, "well it's your car so why should we pay to fix?"
Service Date: 10/12/2015
Review Created: 10/12/2015 02:18 PM
GAIL B. on 10/31/2013
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"great servoce"
Pick it up change oil drop it back at my work cant ask for it to be any easier
Vehicle: Chevrolet Impala
Service Date: 10/29/2013
Review Created: 10/31/2013 12:56 PM
Bud C. on 10/19/2013
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Bud said they always do a good job at this business.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/15/2013
Review Created: 10/19/2013
This review was collected via phone interview by Customer Research Inc.
Jim H. on 10/16/2013
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Jim said this business gives him good service and he is satisfied with it.
Vehicle: Ford Ranchero
Category: Service
Service Date: 09/25/2013
Review Created: 10/16/2013
This review was collected via phone interview by Customer Research Inc.
Mark C. on 10/16/2013
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Mark said this business does good work for reasonable prices.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/11/2013
Review Created: 10/16/2013
This review was collected via phone interview by Customer Research Inc.
CLAY H. on 10/13/2013
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"pulled me out of a jam..."
great timely service and good materials.
no hASSELS AND EVERYTHING WAS EXPLAINED WELL











good materials and good work. timely service and everything was explained to my satisfaction.... Thanks!
Vehicle: Toyota 4Runner
Service Date: 10/11/2013
Review Created: 10/13/2013 07:53 PM
Steve H. on 10/10/2013
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Steve said he received great service.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/02/2013
Review Created: 10/10/2013
This review was collected via phone interview by Customer Research Inc.
Dale H. on 10/09/2013
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Dale said this business has never done a bad job for him.
Vehicle: Ford Freestar
Category: Service
Service Date: 09/26/2013
Review Created: 10/09/2013
This review was collected via phone interview by Customer Research Inc.
BRICE G. on 10/06/2013
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"People that work there are GREAT."
They did a good job and fast.
Vehicle: Nissan Cube
Service Date: 10/04/2013
Review Created: 10/06/2013 11:58 AM
Tony M. on 09/12/2013
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Spoke with Rhonda. She said she delivers mail and when she has a flat tire they're always good about getting her in and out right away.
Vehicle: Chrysler Town
Category: Service
Service Date: 08/08/2013
Review Created: 09/12/2013
This review was collected via phone interview by Customer Research Inc.
Clifford S. on 09/10/2013
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Clifford said the business has always provided good service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/03/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Christy L. on 09/10/2013
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Christy said they are nice people at this business, and are always helpful.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 09/06/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
Darlene C. on 09/10/2013
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Darlene said she is happy with this business. They do good work.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 09/06/2013
Review Created: 09/10/2013
This review was collected via phone interview by Customer Research Inc.
TOM F. on 09/09/2013
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"Great service"
Great service. Friendly staff.
Vehicle: Honda Odyssey
Service Date: 09/06/2013
Review Created: 09/09/2013 12:56 PM
Vernelle H. on 09/05/2013
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Vernelle said the business did the work right. She added she had missed her appointment in the morning and they called her to let her know she can come in right away. The business provided very good service and got her vehicle done the same day.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 08/29/2013
Review Created: 09/05/2013
This review was collected via phone interview by Customer Research Inc.
Travis K. on 09/03/2013
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Travis said this business accommodated his needs, he was happy with their service, and he was glad they were able to get his vehicle serviced.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/06/2013
Review Created: 09/03/2013
This review was collected via phone interview by Customer Research Inc.
Sheldon F. on 08/29/2013
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Sheldon said the business did good work, but they were a little expensive. He was satisfied.
Vehicle: Ford Windstar
Category: Service
Service Date: 08/27/2013
Review Created: 08/29/2013
This review was collected via phone interview by Customer Research Inc.
Steve H. on 08/28/2013
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Steve said he gets good service whenever he goes to this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/29/2013
Review Created: 08/28/2013
This review was collected via phone interview by Customer Research Inc.
Alan S. on 08/28/2013
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Alan said this business does a great job. They service his vehicles the way he wants it done.
Vehicle: Chevrolet Silverado Classic
Category: Service
Service Date: 08/01/2013
Review Created: 08/28/2013
This review was collected via phone interview by Customer Research Inc.
Bob V. on 08/28/2013
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Bob said the business provides the best auto service. They are reasonable and they check everything over to make sure it is all tightened up.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 08/21/2013
Review Created: 08/28/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 107 in total