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Metro Ford of Madison

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(88 Reviews)
-20
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Score Details

5 stars
69%
4 stars
3%
3 stars
2%
2 stars
2%
1 star
22%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-20
Net Promoter Score ®

Business Details

About

Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle.

Categories
New Car Dealer, Repair Shop, Used Car Dealer
Contact
(608) 246-3600
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
5422 Wayne Terrace Madison, WI 53718
Get Directions

Score Details

5 stars
60%
4 stars
<1%
3 stars
<1%
2 stars
10%
1 star
30%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-20
Net Promoter Score ®

Business Details

About

Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle.

Categories
New Car Dealer, Repair Shop, Used Car Dealer
Contact
(608) 246-3600
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
5422 Wayne Terrace Madison, WI 53718
Get Directions

Score Details

5 stars
53%
4 stars
<1%
3 stars
13%
2 stars
<1%
1 star
33%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-20
Net Promoter Score ®

Business Details

About

Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle. Metro Ford of Madison is proud to be a premier dealership in the area and you'll know our Customer Service is second to none. We strive to make your experience a good one for the life of your vehicle.

Categories
New Car Dealer, Repair Shop, Used Car Dealer
Contact
(608) 246-3600
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
5422 Wayne Terrace Madison, WI 53718
Get Directions
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(88 Reviews)
Write a Review
Recent Reviews
GN
gravatar
GREGORY N.
Fort Atkinson, WI
FORD ESCAPE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2014
verified customer Verified Customer
Category: Sales
Very Friendly and ready to deal - some pressure for add ons
I started my dealings with Metro Ford online, trying to ensure that all credit applications and vehicle trade-in information was submitted in advance so that I wasn't spending the entire day at the dealer. This was somewhat effective, but ended up spending the entire morning. It would have went quicker if it wasn't for pressure in the financing department to sell me an extended warranty. They beat me up for at least an hour and finally I had to insist that I would not take it. Salesperson was great - Customer Service rep that I started with was EXCELLENT! If it wasn't for financing, it would have went smooth. Had a couple of hickups with things that I discovered missing after the sale (spare key) but overall, they were very fair in their dealings and put together a great package for me. I would not hesitate to return.
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