Metro Kia of Madison


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1843 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
92% Would Recommend
Latest Review about 7 hours ago
CARINA M. on 06/24/2017
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"Kid friendly"
When I bring my 2 year old, I know she won't get bored
Vehicle: KIA SORENTO
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 07:11 PM
JENNY R. on 06/24/2017
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"Great Customer Service!"
I have always had a good experience in every area when I needed assistance.
Vehicle: KIA FORTE
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 06:03 PM
SHERRY C. on 06/24/2017
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"Great Service "
Prompt and informative.
Vehicle: KIA SORENTO
Category: Service
Service Date: 06/23/2017
Review Created: 06/24/2017 05:23 PM
JEREMY B. on 06/24/2017
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"Employee that care"
Best service
Vehicle: KIA RIO
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017 07:35 AM
KARL J. on 06/22/2017
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"Excellent Service"
The service department is unparalleled in Quality and Friendly Ness. You get the service you need and not forced into doing work not needed as some places do. Great Job.
Vehicle: KIA SOUL
Category: Service
Service Date: 06/21/2017
Review Created: 06/22/2017 04:19 PM
JONI M. on 06/20/2017
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"monday soul check engine light"
I was so pleased. I had a check engine light come on last Sunday while on the interstate to Madison. Kia got me in on Monday (which is always packed) and called later with a no charge due to software update. What a pleasant surprise!
Vehicle: KIA SOUL
Category: Service
Service Date: 06/13/2017
Review Created: 06/20/2017 09:11 AM
WILLIAM L. on 06/18/2017
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"Excellent Service"
Had yet another very positive experience with Keith and his crew. Always friendly, professional, and fair.
Vehicle: KIA SEDONA
Category: Service
Service Date: 06/16/2017
Review Created: 06/18/2017 06:08 PM
KEVIN P. on 06/18/2017
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"Good Servic"
Always get excellent service
Vehicle: KIA RIO
Category: Service
Service Date: 06/16/2017
Review Created: 06/18/2017 06:00 AM
CASSANDRA W. on 06/16/2017
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"."
Friendly staff, took less time to do my oil change than they said which was awesome.
Vehicle: KIA SOUL
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017 09:49 PM
SHEENA P. on 06/14/2017
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"All ways Great "
I love coming there to get my Oil Changed all ways so nice and its done before you know it. They have snacks while your waiting so if you have kids that's all ways great. Everyone there is very nice. Thanks for all your hard work and great service.
Vehicle: KIA SEDONA
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017 09:35 PM
JASON R. on 06/14/2017
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"service"
thank you!
Vehicle: KIA OPTIMA
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017 03:50 PM
PATRICIA M. on 06/11/2017
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"Regular Service +"
In and out on time. Very pleasant waiting area. No surprises at checkout.
Vehicle: KIA SPORTAGE
Category: Service
Service Date: 06/08/2017
Review Created: 06/11/2017 06:32 PM
THOMAS L. on 06/11/2017
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"People"
Follow up
Vehicle: KIA SOUL
Category: Service
Service Date: 06/09/2017
Review Created: 06/11/2017 06:42 AM
PATRICIA O. on 06/11/2017
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"Awesome customer service!"
Great experience, sales rep. Duane attentive to our needs and very personable.
Vehicle: KIA SOUL
Category: Service
Service Date: 06/02/2017
Review Created: 06/11/2017 04:30 AM
Toby O. on 06/10/2017
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Toby said he has already recommended them because they always take care of all 3 of his vehicles. They give him a loaner when he needs it and the best deal around, in general.
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Roger G. on 06/10/2017
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Roger said he had a good rapport with this business and he is happy with them.
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
DONALD M. on 06/09/2017
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"Great!"
Friendly, fast and thorough.
Vehicle: KIA SOUL
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017 02:14 PM
PETER G. on 06/09/2017
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"They try hard, and care"
A suggestion, certainly not meant as a criticism, but as an idea to improve the experience for their customer. In the room adjacent to the auto bay, where one checks in and out, I would recommend the displays be removed and seating be inserted so that it's easier and clearer for waiting customers (& there are often one or two) .
Vehicle: KIA SOUL
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017 02:14 PM
William H. on 06/08/2017
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William said their times are very reliable. The job was done right. He said he was very happy with it.
Category: Service
Service Date: 06/07/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
MONTE M. on 06/07/2017
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"very accomodating and professional"
Excellent service
Vehicle: KIA OPTIMA
Category: Service
Service Date: 06/02/2017
Review Created: 06/07/2017 08:51 AM
Displaying Review 1 - 20 of 1843 in total