Metro Transmission and Automotive


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

352 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
87% Business Response
Latest Review 11 days ago
John P. on 07/11/2017
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John said this business did a good job.
Vehicle: Mitsubishi 3000GT
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tiffany H. on 07/11/2017
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Tiffany said this business was easy and quick. They answered all her questions and really took care of her. Eric was great about keeping in contact with her.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tony G. on 07/11/2017
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Tony said the business provided pretty good service and they repaired the problem for him.
Vehicle: Infiniti QX4
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Denise C. on 07/08/2017
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Denise said this business did everything they said they were going to do.
Vehicle: Dodge Caravan
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Jamie V. on 07/08/2017
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Jamie said he is very satisfied. The job was done right, they were fast, and they charged a great price.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
MICHELLE O. on 07/02/2017
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"Always a nice expereince"
I trust you and that is very important to me. I always feel like my car is getting the best possible tuning at the best possible price and you are telling the truth about what is needed.
Vehicle: Honda Accord
Service Date: 06/30/2017
Review Created: 07/02/2017 07:54 AM
Rick G., Owner at Metro Transmission and Automotive responded on 07/03/2017

Michelle - Your trust over the years is very important to us and we thank you for always turning to us whenever you have a question or concern.

Rick Grant
Owner
760-471-0223
ROD H. on 06/30/2017
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"Happy owner"
Always take good care of my vehicles
Vehicle: Ford Pickup
Service Date: 06/30/2017
Review Created: 06/30/2017 10:36 PM
Rick G., Owner at Metro Transmission and Automotive responded on 07/03/2017

Rod - Thank you so much for the trust you put in us t take care of all of your vehicles. Your satisfaction is extremely important to us.

Rick Grant
Owner
760-471-0223
Kara H. on 06/26/2017
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Kara said they have been pretty decent.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/28/2017

Kara - -Thank you for choosing Metro to take care of the repair on your Suzuki. We know you have a choice when it comes to automotive repair and appreciate the trust you put in us.

Rick Grant
Owner
760-471-0223
Renee H. on 06/24/2017
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Spoke with Mike. He said the experience was fine. It was a little more expensive than he expected.
Vehicle: Acura MDX
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/26/2017

Thank you for your patronage over the years. We do appreciate you returning to have the brake job completed on the Acura. 

Rick Grant
Owner
760-471-0223
JOHN F. on 06/20/2017
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"professional "
Professional, honest service..!
Vehicle: Ford Pickup
Service Date: 06/07/2017
Review Created: 06/20/2017 08:03 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/20/2017

John - Thank you for your continued trust over the years to take care of your vehicles. We appreciate it very much.

Rick Grant
Owner
760-471-0223
Mike M. on 06/20/2017
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Mike said the business is honest, they do a good job, and are dependable.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/21/2017

Mike - Thank you for the trust you put in us. This was a unique situation and we are glad that it all worked out for everyone involved. Please let us know if we can help you with anything else.

Rick Grant
Owner
760-471-0223
Marvin M. on 06/20/2017
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Marvin said the business is very good.
Vehicle: Chevrolet Chevy Van
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/21/2017

Marvin - Thank you for choosing Metro to take care of your vehicles over the years. We appreciate you and hope you enjoy your road trip.

Rick Grant
Owner
760-471-0223
EDWARD M. on 06/19/2017
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"Trans service "
Great honest service
Vehicle: Toyota Tundra
Service Date: 06/13/2017
Review Created: 06/19/2017 01:32 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/19/2017

Edward - Thank you for the trust in taking care of the service on your vehicles. We appreciate it very much.

Rick Grant
Owner
760-471-0223
RALPH H. on 06/17/2017
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"Repeat customer"
An honest business who help you out whenever you need it. A rare gem nowadays
Vehicle: Subaru Impreza
Service Date: 06/16/2017
Review Created: 06/17/2017 05:11 PM
Rick G., Owner at Metro Transmission and Automotive responded on 06/20/2017

Ralph- Thank you for your patronage. Customer satisfaction is very important to us and we are glad you are happy with the service you have received from us.

Rick Grant
Owner
760-471-0223
PATRICIA V. on 06/16/2017
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"Honest & great customer service."
Metro gained my trust a few months ago when the mechanic found my car problem was part of a recall. Instead of doing the repair himself and profiiting he contacted the dealership,made sure they had the part and had my car towed to the dealership. I decided from now on I will use Metro because unlike other well known oil change businesses Metro does not charge astronomical prices & the staff is friendly & helpful.
Vehicle: Ford Focus
Service Date: 06/13/2017
Review Created: 06/16/2017 09:27 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/16/2017

Patricia - We are so glad the dealer took care of the issue with your Focus and that you came back to see us for your maintenance. Please let us know if you need anything else and we wish you all the best.  

Rick Grant
Owner
760-471-0223
Margaret P. on 06/16/2017
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Margaret said the business did a good job and they were quick.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/19/2017

Margaret - Thank you for bringing your vehicle in for service. It was nice seeing you, and look forward to the next time.

Michelle Grant
Co-Owner
760-471-0223
Jack S. on 06/16/2017
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Jack said this business did really good work on his vehicle. They did not lubricate the joints, even though he had made the request.
Vehicle: Ford Econoline
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/19/2017

Jack - We appreciate your trust very much. We will be happy to recheck those joints for the lubrication at your convenience before your trip.

Rick Grant
Owner
760-471-0223
NANCY H. on 06/15/2017
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"Routine service"
I always appreciate how helpful and friendly everyone is in the office. Always do a great job.
Vehicle: Acura 3.5RL
Service Date: 06/14/2017
Review Created: 06/15/2017 06:14 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/15/2017

Nancy - Thank you for all the trust you have put in us over the years. We do appreciate you very much and glad to help you with your Acura.

Rick Grant
Owner
760-471-0223
JOHN D. on 06/12/2017
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"In the Know"
They have outstanding service, always with a friendly smile. But most importantly, 'know' what they are doing. 5 out of 5 stars! John D. (San Marcos, CA)
Vehicle: GMC Yukon XL
Service Date: 06/09/2017
Review Created: 06/12/2017 01:21 PM
Rick G., Owner at Metro Transmission and Automotive responded on 06/12/2017

John - Thank you for the kind words. We are glad to have the gotten the Yukon all ready for your trip. 

Rick Grant
Owner
760-471-0223
Michael J. on 06/12/2017
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Michael said this business was pretty good. They always deliver the goods. Eric and Michelle, employees at this business, are very attentive and honest.
Vehicle: Nissan Quest
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/14/2017

Michael - Thank you for returning to Metro to have us service your Quest. We appreciate it very much and wish you all the best with your new venture.

Rick Grant
Owner
760-471-0223
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