Metro Transmission and Automotive


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

360 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
89% Business Response
Latest Review 5 days ago
MIKE O. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent good service"
Always friendly and helpful. Eric took me on a drive to help identify the problem my vehicle was having. The repair seemed to fix it.
Vehicle: Honda Odyssey
Service Date: 08/11/2017
Review Created: 08/11/2017 10:14 PM
Rick G., Owner at Metro Transmission and Automotive responded on 08/14/2017

Mike - Thank you for the trust you put in us at Metro. We do appreciate you and are glad to know how satisfied you are with the service you receive.

Rick Grant
Owner
760-471-0223
DAVE T. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Transmission Service in North County"
I recieved honest and professional service. Best prices, kept their word and great customer. relations. Never a need to go any place else.
Vehicle: Nissan Sentra
Service Date: 08/09/2017
Review Created: 08/11/2017 10:27 AM
Rick G., Owner at Metro Transmission and Automotive responded on 08/14/2017

Dave - We are glad that you chose to bring your vehicles in to Metro and are happy with the service you received. We hope that you will call on us in the future with all your automotive needs.

Rick Grant
Owner
760-471-0223
RICKY G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fj cruiser , tranny , diff and coolant "
Friendly service , knoldwable ,
Vehicle: Toyota FJ Cruiser
Service Date: 08/07/2017
Review Created: 08/08/2017 08:13 PM
Rick G., Owner at Metro Transmission and Automotive responded on 08/09/2017

Ricky - Thank you for bringing in your vehicle to have it serviced. We do appreciate it. Please let us know if there is anything else you may need. 

Rick Grant
Owner
760-471-0223
DAVID D. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The outstanding customer service and knowledgeable staff"
Always a pleasure to take my vehicles in and get serviced. I really enjoy talking with the team members!
Vehicle: Ford Ranger
Service Date: 08/02/2017
Review Created: 08/02/2017 08:19 PM
Rick G., Owner at Metro Transmission and Automotive responded on 08/07/2017

David - It's always nice to see you. We appreciate your trust in us to keep your vehicle on the road. We know you'll reach that 300,000 mark.

Rick Grant
Owner
760-471-0223
Bob M. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said they did a fabulous, fantastic job. He won't go anywhere else. The entire staff was great. He appreciates Eric.
Category: Service
Service Date: 07/27/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 08/09/2017

Bob - Thank you for coming in. We are glad to know you are happy with the service you received. Your satisfaction is important to us.


Rick Grant
Owner
760-471-0223

JOHN R. on 07/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent & honest service!"
I have been using Metro for the past year and a half. Erik has provided us with the most professional & honest service on both of our cars. I would not go anywhere else. I've been to many other mechanics throughout my residence in San Diego North County and have not come across anyone more truthful. I would recommend Metro's services to anyone, especially if you have been ripped off in the past. A++
Vehicle: Toyota Avalon
Service Date: 07/27/2017
Review Created: 07/29/2017 03:40 PM
Rick G., Owner at Metro Transmission and Automotive responded on 07/31/2017

John - Thank you for your kind words. We appreciate your trust and confidence that you have in us. We look forward to seeing you at your next service.

Rick Grant
Owner
760-471-0223
Lee Y. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lee said this business was very good and they knew what they were doing.
Vehicle: Mazda MPV
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/25/2017

Lee - Thank you for coming in and having us take care of your Mazda. Please let us know if there is anything else you need in the future.

Rick Grant
Owner
760-471-0223
Howard C. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Joanie. She said the business was very good to them and did a great job.
Vehicle: Honda CR-V
Category: Service
Service Date: 07/13/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/25/2017

Joanie - Thank you for the opportunity to take care of the repairs to your Honda. We know you have a choice when it comes to automotive repairs and appreciate the trust you put in us. 

Rick Grant
Owner
760-471-0223
John P. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business did a good job.
Vehicle: Mitsubishi 3000GT
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/24/2017

John - Your patronage over the years is appreciated very much. thank you for all the trust you have put in us.

Rick Grant
Owner
760-471-0223
Tiffany H. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tiffany said this business was easy and quick. They answered all her questions and really took care of her. Eric was great about keeping in contact with her.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/24/2017

Tiffany - Thank you for choosing Metro to take care of you Cavalier. We do appreciate it very much. 

Rick Grant
Owner
760-471-0223
Tony G. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said the business provided pretty good service and they repaired the problem for him.
Vehicle: Infiniti QX4
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/24/2017

Tony - Thank you for the opportunity and your patience in taking care of your Infiniti. Please let us know if there is anything else we can do for you.

Rick Grant
Owner
760-471-0223
Denise C. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Denise said this business did everything they said they were going to do.
Vehicle: Dodge Caravan
Category: Service
Service Date: 07/07/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/24/2017

Denise - Thank you for putting the trust in us at Metro to handle the repair to you Caravan. Your satisfaction is very important to us.     

Rick Grant
Owner
760-471-0223
Jamie V. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamie said he is very satisfied. The job was done right, they were fast, and they charged a great price.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 07/24/2017

Jamie- Thank you for coming in and giving us the opportunity to take care of the concern with your Jeep. We appreciate it.

Rick Grant
Owner
760-471-0223
MICHELLE O. on 07/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a nice expereince"
I trust you and that is very important to me. I always feel like my car is getting the best possible tuning at the best possible price and you are telling the truth about what is needed.
Vehicle: Honda Accord
Service Date: 06/30/2017
Review Created: 07/02/2017 07:54 AM
Rick G., Owner at Metro Transmission and Automotive responded on 07/03/2017

Michelle - Your trust over the years is very important to us and we thank you for always turning to us whenever you have a question or concern.

Rick Grant
Owner
760-471-0223
ROD H. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy owner"
Always take good care of my vehicles
Vehicle: Ford Pickup
Service Date: 06/30/2017
Review Created: 06/30/2017 10:36 PM
Rick G., Owner at Metro Transmission and Automotive responded on 07/03/2017

Rod - Thank you so much for the trust you put in us t take care of all of your vehicles. Your satisfaction is extremely important to us.

Rick Grant
Owner
760-471-0223
Kara H. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kara said they have been pretty decent.
Vehicle: Suzuki XL-7
Category: Service
Service Date: 06/23/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/28/2017

Kara - -Thank you for choosing Metro to take care of the repair on your Suzuki. We know you have a choice when it comes to automotive repair and appreciate the trust you put in us.

Rick Grant
Owner
760-471-0223
Renee H. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Mike. He said the experience was fine. It was a little more expensive than he expected.
Vehicle: Acura MDX
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/26/2017

Thank you for your patronage over the years. We do appreciate you returning to have the brake job completed on the Acura. 

Rick Grant
Owner
760-471-0223
JOHN F. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional "
Professional, honest service..!
Vehicle: Ford Pickup
Service Date: 06/07/2017
Review Created: 06/20/2017 08:03 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/20/2017

John - Thank you for your continued trust over the years to take care of your vehicles. We appreciate it very much.

Rick Grant
Owner
760-471-0223
Mike M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the business is honest, they do a good job, and are dependable.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/21/2017

Mike - Thank you for the trust you put in us. This was a unique situation and we are glad that it all worked out for everyone involved. Please let us know if we can help you with anything else.

Rick Grant
Owner
760-471-0223
Marvin M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marvin said the business is very good.
Vehicle: Chevrolet Chevy Van
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/21/2017

Marvin - Thank you for choosing Metro to take care of your vehicles over the years. We appreciate you and hope you enjoy your road trip.

Rick Grant
Owner
760-471-0223
Displaying Review 1 - 20 of 360 in total