Metro Transmission and Automotive


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

343 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
88% Business Response
Latest Review 4 days ago
JOHN F. on 06/20/2017
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"professional "
Professional, honest service..!
Vehicle: Ford Pickup
Service Date: 06/07/2017
Review Created: 06/20/2017 08:03 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/20/2017

John - Thank you for your continued trust over the years to take care of your vehicles. We appreciate it very much.

Rick Grant
Owner
760-471-0223
Mike M. on 06/20/2017
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Mike said the business is honest, they do a good job, and are dependable.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/21/2017

Mike - Thank you for the trust you put in us. This was a unique situation and we are glad that it all worked out for everyone involved. Please let us know if we can help you with anything else.

Rick Grant
Owner
760-471-0223
Marvin M. on 06/20/2017
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Marvin said the business is very good.
Vehicle: Chevrolet Chevy Van
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/21/2017

Marvin - Thank you for choosing Metro to take care of your vehicles over the years. We appreciate you and hope you enjoy your road trip.

Rick Grant
Owner
760-471-0223
EDWARD M. on 06/19/2017
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"Trans service "
Great honest service
Vehicle: Toyota Tundra
Service Date: 06/13/2017
Review Created: 06/19/2017 01:32 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/19/2017

Edward - Thank you for the trust in taking care of the service on your vehicles. We appreciate it very much.

Rick Grant
Owner
760-471-0223
RALPH H. on 06/17/2017
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"Repeat customer"
An honest business who help you out whenever you need it. A rare gem nowadays
Vehicle: Subaru Impreza
Service Date: 06/16/2017
Review Created: 06/17/2017 05:11 PM
Rick G., Owner at Metro Transmission and Automotive responded on 06/20/2017

Ralph- Thank you for your patronage. Customer satisfaction is very important to us and we are glad you are happy with the service you have received from us.

Rick Grant
Owner
760-471-0223
PATRICIA V. on 06/16/2017
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"Honest & great customer service."
Metro gained my trust a few months ago when the mechanic found my car problem was part of a recall. Instead of doing the repair himself and profiiting he contacted the dealership,made sure they had the part and had my car towed to the dealership. I decided from now on I will use Metro because unlike other well known oil change businesses Metro does not charge astronomical prices & the staff is friendly & helpful.
Vehicle: Ford Focus
Service Date: 06/13/2017
Review Created: 06/16/2017 09:27 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/16/2017

Patricia - We are so glad the dealer took care of the issue with your Focus and that you came back to see us for your maintenance. Please let us know if you need anything else and we wish you all the best.  

Rick Grant
Owner
760-471-0223
Margaret P. on 06/16/2017
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Margaret said the business did a good job and they were quick.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/19/2017

Margaret - Thank you for bringing your vehicle in for service. It was nice seeing you, and look forward to the next time.

Michelle Grant
Co-Owner
760-471-0223
NANCY H. on 06/15/2017
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"Routine service"
I always appreciate how helpful and friendly everyone is in the office. Always do a great job.
Vehicle: Acura 3.5RL
Service Date: 06/14/2017
Review Created: 06/15/2017 06:14 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/15/2017

Nancy - Thank you for all the trust you have put in us over the years. We do appreciate you very much and glad to help you with your Acura.

Rick Grant
Owner
760-471-0223
JOHN D. on 06/12/2017
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"In the Know"
They have outstanding service, always with a friendly smile. But most importantly, 'know' what they are doing. 5 out of 5 stars! John D. (San Marcos, CA)
Vehicle: GMC Yukon XL
Service Date: 06/09/2017
Review Created: 06/12/2017 01:21 PM
Rick G., Owner at Metro Transmission and Automotive responded on 06/12/2017

John - Thank you for the kind words. We are glad to have the gotten the Yukon all ready for your trip. 

Rick Grant
Owner
760-471-0223
Michael J. on 06/12/2017
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Michael said this business was pretty good. They always deliver the goods. Eric and Michelle, employees at this business, are very attentive and honest.
Vehicle: Nissan Quest
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/14/2017

Michael - Thank you for returning to Metro to have us service your Quest. We appreciate it very much and wish you all the best with your new venture.

Rick Grant
Owner
760-471-0223
Dave M. on 06/10/2017
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Dave said this business provided good service.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/12/2017

Dave - Thank you for the trust you have put in us over the years, we sure appreciate it.

Rick Grant
Owner
760-471-0223
Ralph D. on 06/05/2017
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Ralph said he would recommend this business for service.
Vehicle: Cadillac Brougham
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 06/06/2017

Ralph - Thank you for allowing us at Metro to take care of the repairs on your Cadillac over the years. We appreciate your trust very much.

Rick Grant
Owner
760-471-0223
MIKE O. on 06/02/2017
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"Trust their work"
As always, good and friendly service. Thanks for fixing the window washer sprayer. I recommend you often to others.
Vehicle: Honda Odyssey
Service Date: 06/01/2017
Review Created: 06/02/2017 08:12 AM
Rick G., Owner at Metro Transmission and Automotive responded on 06/05/2017

Mike- Thank you for continuing to trust us at Metro to take of your Honda over the years. We do appreciate you very much.

Rick Grant
Owner
760-471-0223
Essie F. on 05/24/2017
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Essie said this business took care of her vehicle and they provided good customer service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 05/17/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 05/30/2017

Essie - Thank you for letting us take a look at your truck.  We wish you the best. Let us know if we can help any further.

Rick Grant
Owner
760-471-0223
Cy A. on 05/22/2017
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Cy said this business accommodated him with additional repairs that he had not scheduled for. He went in for an oil change and they had some concerns about his brakes. They got him back on the road.
Vehicle: Toyota Tundra
Category: Service
Service Date: 05/19/2017
Review Created: 05/22/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 05/30/2017

Cy - Thank you for letting us take care of your vehicle. Let us know if there is anything else we can do for you.

Rick Grant
Owner
760-471-0223
Daniel C. on 05/19/2017
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Daniel said he has been going to the business for years. He has nothing bad to say about them.
Vehicle: Chevrolet Cab
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 05/23/2017

Daniel - We appreciate you and your dad trusting us to take care of your vehicles. We look forward to to seeing you at your next service.

Rick Grant
Owner
760-471-0223
Kenny K. on 05/19/2017
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Kenny said the business is excellent and he's been using them for years. He's had many years of excellent service. They are a good, family business.
Vehicle: GMC Safari
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 05/23/2017

Kenny- The trust you put in us means very much. Thank you for the continued years of counting on Metro to handle your vehicle needs.

Rick Grant
Owner
760-471-0223
Dustin P. on 05/18/2017
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Dustin said this business told him what they were going to do and they were on time.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 05/22/2017

Dustin- Thank you continuing to trust us to handle the services on your vehicle, we appreciate it very much.

Rick Grant
Owner
760-471-0223
Victor D. on 05/18/2017
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Victor said this business was fantastic. They were professional and friendly. He had a nice experience. He thanked them for their service and he is glad to have found them.
Vehicle: Ford Pickup
Category: Service
Service Date: 05/15/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Rick G., Owner at Metro Transmission and Automotive responded on 05/22/2017

Victor- Thank you so much for choosing to come in and have Metro take care of your vehicle. We appreciate it very much, please let us know if there is anything else we can do for you.

Rick Grant
Owner
760-471-0223
VERNON F. on 05/17/2017
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"Great"
Great
Vehicle: Ford F550 Super Duty
Service Date: 05/15/2017
Review Created: 05/17/2017 02:19 PM
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