Michael's Toyota of Bellevue Review from JEFFERY B. in Redmond, WA on 05/13/2012

Rating
rating 3rating 3rating 3rating 3rating 3
Would
Recommend?
Yes
Verified by SureCritic
JEFFERY B. in Redmond, WA on 05/13/2012
Regular service--found screw in tire
Speed of service good, though had to wait longer than usual in garage before someone was able to check me in. (About 10 min wait).

Regular service itself was fine. During the maintenance the service person called to let me know that they had found a screw in one of the tires. He reported that it was unrepairable, and recommended replacing it and (to keep tread wear even) the other back tire as well. Said that if I gave the ok to change the tires, they would put on two new tires while I waited. I opted out.

Afterwards I drove to Les Schwab, where I had bought the tire. Outstanding fast service. They repaired (with no problem) the tire and I was done in 30 min. With no charge.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 05/12/2012
Review Created: 05/13/2012 11:30 PM