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Mike Miller Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,424 Reviews)
88
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
71
Total ReScores
4.9
ReScore Average
88
Net Promoter Score ®

Business Details

About

At Mike Miller Hyundai, we proudly sell new and used vehicles. We are dedicated to maintaining top tier customer service and the members of our dedicated Service Team are fast, friendly, and efficient. At Mike Miller Hyundai, we proudly sell new and used vehicles. We are dedicated to maintaining top tier customer service and the members of our dedicated Service Team are fast, friendly, and efficient.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(309) 693-1222
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
2007 W. Pioneer Pkwy Peoria, IL 61615
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,424 Reviews)

JV
gravatar
JACOB V.
Chillicothe, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2013
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Bad service department
Everytime I take our Hyundai to the service deparment we seem to have problems with them. I'm sure they are fine at simple things like oil changes and tire rotations, but I do most of the work on the car my self so only take it there for warrenty work or work that requires special tools like Transmission flush. They have tried to sell me services I don't need, reassembled the car wrong three times (2x interior, 1x engine), returned the car with grease on the floor mats and seem to always take longer than they estimated. This is not all from one bad experiance, but the last 6 years of owning this car. I will not purchase a vehicle or make that will require me to deal with this dealer. Just not worth the problem.
Not Recommended
Curtis J B., Service Manager from Mike Miller Hyundai responded on 11/19/2013 07:08 AM

Mr Vanbruwaene concerning the past service where our technician put a footprint on the drivers floor mat. This is something that should not happen. Unfortunately cleaning the mat and detailing the van could not take away they ill feelings he felt. We do stand behind what we do and try to go further when something goes aray.
Curt Baumgart
Service Manager

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