Mike Roy Automotive Inc


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

178 Reviews

ReScore Reviews™ (1)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 8 days ago
FRANK S. on 08/13/2017
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"Auto repair"
Done on time
Vehicle: Kia Rondo
Service Date: 08/12/2017
Review Created: 08/13/2017 03:34 AM
David W. on 08/11/2017
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"Top notch service."
From the initial phone call to the "take care"s, Mike, Steve and crew are friendly and thorough. My mom has been going to them for years and I will be as well. Very fair pricing. Nothing but great things to say. Many examples in my recent dealings but I don't have the time! Thanks again guys!
Vehicle: GMC Jimmy
Service Date: 08/10/2017
Review Created: 08/11/2017 09:00 PM
TRISH and JASON F. on 08/03/2017
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"Competent, Professional, Courteous"
I am never disappointed in the service we receive from Mike Roy. We have never had an issue. And they're just nice guys. I ALMOST don't mind handing over my money to them!
Vehicle: Kia Soul
Service Date: 07/29/2017
Review Created: 08/03/2017 06:08 PM
Linda L. on 07/31/2017
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Linda said someone had told about this business. The experience was great. She is waiting to hear from the technician. He is getting some tires for her.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 07/29/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Isabel L. on 07/29/2017
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"Prompt and Excellent Work"
This is the 2nd time I take my car to Mike Roy and I'm very happy with their excellent, prompt service to my vehicle and they were much more cost effective than the dealer with a great guarantee.
Vehicle: Lexus RX 400h
Service Date: 07/25/2017
Review Created: 07/29/2017 07:30 PM
Terry G. on 07/28/2017
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Terry said they did a good job and he was very pleased.
Category: Service
Service Date: 06/27/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Jean G. on 07/26/2017
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Jean said she's been dealing with this facility for 25 years and they are very good.
Vehicle: Ford Focus
Category: Service
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
JULIAN,SHIELA D. on 07/25/2017
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"Great service"
We took our Subaru to Mike for an "inner fender" wheel arch cover that had fallen off the car and had a tear in it . He not only did not charge us for a new part, but he fastened the existing part immediately, with the car on a lift outside during a heavy storm. Try finding a dealer who will treat you that well!
Vehicle: Subaru Impreza
Service Date: 07/17/2017
Review Created: 07/25/2017 07:15 AM
Michelle K. on 07/20/2017
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"We appreciate their patience, as I ask alot of questions!!! "
Great group of guys, very clean shop, courteous and know there cars!! As a family we can usually work on our own cars but once in awhile you need a little help and they are available!!!
Vehicle: Chevrolet Corvette
Service Date: 07/17/2017
Review Created: 07/20/2017 07:07 AM
Mike R. at Mike Roy Automotive Inc responded on 07/21/2017

thanks Michelle , we are always happy to answer any questions , we want everyone to know and understand what is wrong with their cars and the steps we are taking to fix those problems . 

Celeste C. on 07/19/2017
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Celeste said the business was ready when she got there and they were very efficient. She is waiting until the Freon depletes in her system and then she will return with her vehicle.
Vehicle: Lexus ES 350
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Kerry F. on 07/13/2017
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"Quick appt, fast, friendly and efficient service."
Excellent service and very satisfied!
Vehicle: Ford Explorer
Service Date: 07/11/2017
Review Created: 07/13/2017 06:55 AM
Mike R. at Mike Roy Automotive Inc responded on 07/21/2017

Thanks Kerry , we know life gets busy so we try to get you back on the road as fast and safe as possible . 

Roger D. on 07/12/2017
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Spoke with Almelda. She said they were very nice and she was pleased with the service.
Vehicle: Chrysler 200
Category: Service
Service Date: 07/10/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
JIM S. on 07/11/2017
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"The best"
We took our car in for its 65,000 mile check-up. And while Mike gave us some "bad & rather expensive news', we knew that Mike would never try to sell us something that we didn't need. And since it's a 13 year old car, the news wasn't totally unexpected. Mike has always been fair and honest. Mike's been keeping our vehicles in good shape for 30+ years.
Vehicle: Mercury Grand Marquis
Service Date: 07/11/2017
Review Created: 07/11/2017 09:48 PM
Mike R. at Mike Roy Automotive Inc responded on 07/21/2017

Thanks Jim , as allways it was a pleasure to help .

Zulmira G. on 07/07/2017
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Zulmira said this business treats their customers right.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/23/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Richar F. on 07/06/2017
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Richar said this business had excellent service and they took care of the job he needed done.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/29/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. at Mike Roy Automotive Inc responded on 07/21/2017

Thanks Richar , glad we could help .

JIM S. on 07/03/2017
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"Mike Roy Auto - a place we trust"
Mike Roy has been keeping our vehicles in tip top shape since the 1970's. He is fair & honest.
Vehicle: Chevrolet Chevy Express
Service Date: 06/29/2017
Review Created: 07/03/2017 07:59 PM
Mike R. at Mike Roy Automotive Inc responded on 07/06/2017

Thanks Jim , we are glad that we are still living up to expectations after all these years . 

Bob F. on 06/24/2017
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Bob said he has known Mike for many years. He does a wonderful job on his vehicles.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. at Mike Roy Automotive Inc responded on 07/06/2017

Thanks Bob , commercial or personal vehicles we all ways work hard to keep you on the road . 

Pat R. on 06/23/2017
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Pat said she has been going to this business for years. They do what is needed and don't do anything that isn't. They are wonderful people and they do a wonderful job.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. at Mike Roy Automotive Inc responded on 07/06/2017

Thanks Pat , cars always need something but we try to prioritize the problems in a way that keeps you safe and allows the repairs to remain affordable . 

Shiela C. on 06/22/2017
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Shiela said this business did everything she asked them to do and more.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/25/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. at Mike Roy Automotive Inc responded on 07/06/2017

Thanks Shiela , we think of our customers as family so we take the extra steps to keep our customers safe and happy .

Christian P. on 06/21/2017
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Christian said this business was very straight forward and honest.
Vehicle: Saturn SL
Category: Service
Service Date: 05/31/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. at Mike Roy Automotive Inc responded on 07/06/2017

thanks Christian , we treat peoaple the same way we would like to be treated, honest and fair . 

Displaying Review 1 - 20 of 178 in total