Mike's Auto & Towing, Inc.


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

381 Reviews

99% Would Recommend
Latest Review 5 days ago
ROBERT C. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient "
We have had our vehicles serviced here for years with total satisfaction 👍
Vehicle: Chevrolet Corvette
Service Date: 09/13/2017
Review Created: 09/14/2017 05:28 AM
Mike M. at Mike's Auto & Towing, Inc. responded on 09/14/2017

Thank you Bob for the feedback we appreciate your time. We have recently sent out coupons that include savings on fluid film undercoating. Please let me know if you do not see these coupons come in your email.

Charles P. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Lynn. She said the staff provides timely and professional service.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/23/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
SARAH S. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great as always."
Angie is always such a pleasure to talk to on the phone, , and the entire staff is so helpful and professional. They really care about your safety and keeping your vehicle going.
Vehicle: Lexus ES 300
Service Date: 08/31/2017
Review Created: 09/01/2017 03:52 AM
Mike M. at Mike's Auto & Towing, Inc. responded on 09/07/2017

Thank you Sarah for taking the time to let us know how you feel we are doing. We appreciate your feedback.

Kathryn C. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kathryn said the business was really proactive. They were very thorough and helpful. They kept in touch and her vehicle was done on time.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
JUDY A. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I like Mike's"
Like "Car Talk" in action!
Vehicle: Ford Transit Connect
Service Date: 08/23/2017
Review Created: 08/26/2017 05:14 AM
Mike M. at Mike's Auto & Towing, Inc. responded on 08/28/2017

Thank you for the I like Mike's sounds great.. We appreciate your business and for taking the time to respond to our email.

Alison W. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with John. He said he was happy with the service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/26/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Jane S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jane said she was in and out in 20 minutes at this business. They are fast and courteous.
Vehicle: Acura RDX
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Donald S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said the labor expenses were high but he was very satisfied with the work.
Vehicle: Mercury Sable
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Michael R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said he was satisfied with this business. They were prompt, competent and honest.
Vehicle: Ford Econoline Cargo Van
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Raymond B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Shirley. She said she took her vehicle to this business for an inspection. They were extremely good. They have always done a good job. The treated her vehicle well. She has used them for years.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Solon C. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Solon said this business got the work done and they came in under budget. He appreciates their honesty and their customer service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. at Mike's Auto & Towing, Inc. responded on 08/14/2017

Thank you for your time giving us feedback. We appreciate your business and your time. It is very important to us to know how our customers feel we are doing.

Megan L. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Megan said this business did a great job.
Vehicle: Mercury Cougar
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Bill H. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said they are really good friends of his.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 07/26/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Kenyon B. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Fred. He said the business provides good service.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/06/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Charles P. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Lynn. She said the business provides prompt service and excellent customer service. She would definitely recommend them to others.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/16/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Moe C. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Moe said they did a great job and he's very happy.
Vehicle: Chrysler Town & Country SWB
Category: Service
Service Date: 07/06/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth S. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sophie. She said the business was able to fit her vehicle in right away, they were very speedy, and the price was affordable.
Vehicle: Ford Focus
Category: Service
Service Date: 06/28/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Molly S. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Molly said this business took her in when she came late and they were great.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/05/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Hans T. on 06/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Hans' wife. She said the business did a really good job and they were helpful.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
PHYLLIS C. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Loud F250"
Came in with a F250 in need of a new muffler, guys had it fixed up fast and drove home a happy and quiet F250, thanks, guys, again
Vehicle: Ford Pickup
Service Date: 06/22/2017
Review Created: 06/26/2017 02:50 PM
Mike M. at Mike's Auto & Towing, Inc. responded on 06/29/2017

Thank you Phyllis for the valuable feedback. We appreciate you taking the time to let us know how you feel we are doing. It is important to us to know how our customers feel we are doing.

Displaying Review 1 - 20 of 381 in total