Modern Hyundai of Concord


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1057 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.6249975/5Overall Rating 3.6249975/5Overall Rating 3.6249975/5rating 3.6249975rating 3.6249975
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Wanda R. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really great service and cordial employeres"
Highest rating possible
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/22/2017 02:35 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/22/2017

Thanks for your feed back and glad to her Jeff did a great job!

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Diane R. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant staff, timely service"
yes, highly recommend
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 07:53 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/22/2017

Thank you for choosing Modern Hyundai for your car care needs. We appreciate you and your busniess. We hope to see you back again soon for your routine maintenance! 

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Nelson S. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good honest service
Vehicle: 2007 Hyundai Accent
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/22/2017 04:20 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/22/2017

Thank you for choosing Modern Hyundai to service your vehicle. We appreciate you and your business. 

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The employees"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 08:00 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/22/2017

Thanks for your feed back, feel free to stop by and we can show you how to adjust the steering wheel no problem.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Lineta P. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always makes sure you are are happy "
Very good customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 06:45 PM
Priscilla E. at Modern Hyundai of Concord responded on 06/21/2017

Thank you for servicing your vehicle with us. We hope to see you back again soon!

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"comfortable setting and water available if needed"
I had to wait longer than usual even though I had an appointment but the service people were very apologetic. I think they are expected to work on too many cars in one day.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 02:35 PM
Priscilla E. at Modern Hyundai of Concord responded on 06/21/2017

Thank you for choosing Modern Hyundai for your car care needs. We hope to see you back again for your routine maintenance. 

Best Regards, 

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Barry"
Politeness of staff.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 11:00 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/21/2017

Thank you for choosing Modern Hyundai for your car care needs. We hope to see you back again soon for your routine maintenance.

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Toni M. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wait time isn't long"
Yes
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:39 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/21/2017

Thank you for responding to our review. We appreciate you and your business. We hope to see you back soon for your routine maintenance. 

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly!"
I would highly recommend Modern Hyundai because they are professional! My husband and I have taken our Hyundai for various reasons and they were top notch. We had no problems afterwards either! They wash your car for you at no cost to you! Very pleased!
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 03:09 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/21/2017

Thank you for your honest feedback and thank you for choosing Modern Hyundai for your car care needs. If you have any other questions, comments, or concerns please feel free to give us a call or you may respond to this email. Have a wonderful day! 


Best Regards, 

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Brian M. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people, knowledgeable mechanics"
Modern only fixed what is truly needed; they do not push items that are optional. Great service.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 03:55 PM
Priscilla E. at Modern Hyundai of Concord responded on 06/20/2017

Thank you for responding to our review and choosing Modern Hyundai for your car care needs. We appreciate you and your business. We hope to see you back again for your routine maintenance. 
Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Bill M. on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Abs light on "
Great job on service parts just seem to be high
Vehicle: 2003 Hyundai Tiburon
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 02:45 PM
Verified Customer on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great atmosphere while you wait for your car to be fixed."
yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/20/2017 06:03 AM
Robert S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service !"
Great service and nice folks !
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 10:34 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/19/2017

 Thanks for your feedback and we appreciate your business. 

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Rebecca Z. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always A Modern Fan"
Simple, timely and friendly group of people at Modern
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/19/2017 08:55 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/19/2017

 Thank you for choosing Modern Hyundai for your car care needs. We appreciate you and your business.  We hope to see you back for your routine maintenance. 

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great services as always
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/19/2017 08:22 AM
Priscilla E. at Modern Hyundai of Concord responded on 06/19/2017

We appreciate you and your time. Thank you for responding to our review and choosing Modern Hyundai for your car care needs. We hope to see you back again for your routine maintenance. 

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Gary L. on 06/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Modern Hyundai"
Good customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/18/2017 05:05 PM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/19/2017

Gary,
Thanks for your feed back Krispoher will follow up with you on this concern.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best customer service"
They have always taken care of us at this location
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/18/2017 04:37 PM
Priscilla E. at Modern Hyundai of Concord responded on 06/18/2017

Thank you for servicing your vehicle with us at Modern Hyundai. We hope to see you back soon for your routine maintenance.  

Best Regards,

Priscilla East
Customer Relations
Modern Hyundai/Modern Genesis
704-262-4408
peast@modernauto.com
Metta C. on 06/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The staff is very friendly"
Can someone get back to me to tell me if I received the 15 point inspection I did not receive the paperwork for it
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/02/2017
Service Type: Maintenance
Review Created: 06/17/2017 11:51 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/17/2017

We appreciate your business and your feedback today thanks for choosing Modern Hyundai . We will have Ron follow up with you on Monday.

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Brenda S. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
Enjoy the ease of getting my car taken care of.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/17/2017 08:30 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/17/2017

We appreciate your business and your feedback today thanks for choosing Modern Hyundai .

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
Norman M. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Staff were courteous and very helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 03:46 AM
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Shawn H., Service Manager at Modern Hyundai of Concord responded on 06/17/2017

We appreciate your business and your feedback today thanks for choosing Modern Hyundai .

Shawn Howard
Service Director
Modern Hyundai
704-262-4408
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