Momentum BMW Body Shop

Cesar said the service was excellent and but he wished it did not take 5 days for his vehicle to be repaired. The person who prepared his estimate was very helpful.

Joseph said the visit was quick and easy. He was very pleased with Aaron.

Jorge said the service was good. They did not say when the vehicle would be ready, but the work was done faster than he had expected.

Lee said she thought they did a great job on her vehicle at this business. It was cleaner when she picked it up than when she dropped it off. They have a good environment to be in if it is necessary to wait for the service. She had to wait for a certain representative to help her that was making copies and taking calls when she came in. She said she thinks the representative might have forgotten about her and they need to put their customers first at this business.

Andrei said Ken cooperatively helped him. The first delay was a week long while waiting on insurance information. The second delay was 2 days long because they had to reorder a part that turned out to be defective after installation. Their E-mail system for reporting repair progress is good, but he found it confusing.