Momentum BMW Body Shop

Felecia said this business was very responsive with all her needs and kept her informed throughout the whole repair process.

Sandra said nothing is ever perfect.

Marylou said she found a new door dent when she brought the vehicle home from the business. She also said she left several messages at the business and it took over a week to get a call back. She stated the customer service is really bad and not friendly, also affecting the communication. When she returned and spoke with the manager they put paint on it and buffed it, but the dent is still there. She chose not to elaborate about the delay length. The staff was horrible and the receptionist wasn't good. She wouldn't recommend this business for these reasons.

Logan said he had no complaints about this business. They did a really good job. The staff was very helpful. His only complaint would be that he did not think he was kept informed about the status of his vehicle at times. He had to wait until the insurance company called him to find out when his vehicle would be done. He is not sure what the process is but he would have liked more communication with this business about the status of his vehicle.

Tayra said this business did a great job on her vehicle. She said her vehicle looked as if it never had been in a accident.