Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Roberto S. on 06/03/2015
Roberto said the business was scheduled to take five days to repair his vehicle but it took them more than a month. He had an appointment when he took his vehicle in. The staff member scheduled to assist him was late over one and a half hours so the manager assisted him. The manager was very nice. Although he was first, other customers were assisted before him. He was not given a reason his vehicle was delayed. He was not satisfied with the way he was treated because he called them four or five times but his phone calls were not returned. The communication he received was not clear. He would not recommend the business because of what has already been shared.
Service Date: 05/28/2015
Review Created: 06/03/2015
This review was collected via phone interview by Customer Research Inc.