Houston, TX 77024
7.6 miles away
"Yelena said she was trying to get this business to follow up with her on other work she requested they..."
Review for Momentum BMW Body Shop
Justin M. on 12/31/2015
Justin said this business took a little too long to finish his vehicle and the work they did was not the highest quality it could be. They took a month longer than expected because his vehicle was not to his satisfaction the first time he tried to pick it up. He was unsure if he was kept adequately informed during the repair process because at first when they first had his vehicle, they kept him in the loop. After he refused to take his vehicle, they did not keep him aware and they never called him to let him know his vehicle was ready. For the reasons stated, he would not recommend this business to others.
Service Date: 12/28/2015
Review Created: 12/31/2015
This review was collected via phone interview by Customer Research Inc.