Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Brandi S. on 04/16/2016
Brandi said the customer service was not too great but they did very good work on her vehicle. The problem was that when she showed up to drop off her vehicle they had no record of her appointment. Then she was told by both the rental agency and this business to leave the rental vehicle at this business. When this was done, they told her they would contact the rental agency to let them know but a few days later, the rental agency was calling her to ask where the vehicle was. She believes this business failed to contact the rental agency like they had promised but in the end, it was resolved.
Service Date: 04/05/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.