Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Ryan C. on 11/14/2012
Spoke with Nancy. She said it took them 7 weeks to repair the vehicle. That was too long. She said she returned for a second visit because the gauges, the speedometer, and the radio were not operating. The problem has been resolved by replacing a broken sensor. She said the vehicle was ready 3 weeks late and she does not know the reason for the delay. This business did not call to inform her or her son about the delay. She said her son had to call for updates. Nancy would recommend the business to others based on the quality of the work, but she would warn potential customers that they can expect the work to take twice as long as promised and there will probably be a need to return.
Service Date: 11/09/2012
Review Created: 11/14/2012
This review was collected via phone interview by Customer Research Inc.