Momentum BMW Body Shop

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1831 Reviews

95% Would Recommend
Latest Review 6 months ago

Review for Momentum BMW Body Shop
Tahiry D. on 04/16/2013
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Ivan. He said the vehicle was a week late because it was a more detailed repair than this business estimated. He wasn't kept informed with the repair process and mentioned this was strange because any other visit this business always called and emailed him. He was only given a two hour call in advance to pick up the vehicle and he had to pay for the rental vehicle an extra day. He wasn't pleased with the way he was treated by the personnel, but the receptionist was very kind. There was no communication and he had to always call in for updates. He would not recommend this business for the previous reasons stated.
Category: Collision
Service Date: 04/10/2013
Review Created: 04/16/2013
This review was collected via phone interview by Customer Research Inc.