Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Anthony D. on 07/01/2013
Anthony said the work was good and he appreciated the manager for rectifying an issue he had with his estimate. They broke his trim while dismantling it and wanted to charge him an additional $400 for that. He told them since they broke it they need to fix it. He was told they can't do that and unfortunately the trim can break while being removed and he needed to pay for it. He got upset so the manager called him and told him they would take care of it. He appreciated them cleaning and detailing his vehicle as opposed to just the usual wash.
Service Date: 06/20/2013
Review Created: 07/01/2013
This review was collected via phone interview by Customer Research Inc.