Houston, TX 77024
7.6 miles away
"Yelena said she was trying to get this business to follow up with her on other work she requested they..."
Review for Momentum BMW Body Shop
Connie P. on 12/09/2013
Connie said she was not satisfied with the quality of the repairs because there was a scratch on her leather steering wheel and they forgot to put the trim back on her window shield and left it in her vehicle. Her vehicle was over a week late but she was not given a reason other than that repairs took longer then they were supposed to. She would not recommend the business until the steering wheel and trim issues are resolved. Herman was awesome and he did everything possible to make things easier on her. He even offered to drive two and a half hours to her in order to put the trim back on her windshield.
Service Date: 11/29/2013
Review Created: 12/09/2013
This review was collected via phone interview by Customer Research Inc.