Houston, TX 77024
7.6 miles away
"Yelena said she was trying to get this business to follow up with her on other work she requested they..."
Review for Momentum BMW Body Shop
William M. on 05/09/2014
William said the facility took a very long time for repairs that were not even major body work. He was not given a specific promise completion time. His battery was drained so he had to go buy a new battery and have it installed, which was another hour and a half wait. He continually had to call for updates since he was not called by the facility. The receptionist at the front desk was always on the phone when he came in and never even looked up at him to acknowledge him standing there. He did not have an estimate prepared by the facility. He would not recommend them due to this experience.
Service Date: 04/30/2014
Review Created: 05/09/2014
This review was collected via phone interview by Customer Research Inc.