Houston, TX 77024
7.6 miles away
Review for Momentum BMW Body Shop
Fidel A. on 09/25/2014
Fidel said his experience was very good. Joe, the person he dealt with, was quite informative. He did have to wait 15 or 20 minutes for the appointment. The repair took an extra 4 days and he was told there was some kind of mix up with the insurance claim. He said he understands unexpected things happened but this put a damper on his plans. There was no communication about what was done unless he asked. If he was paying out of pocket, he would definitely ask more questions.
Service Date: 09/18/2014
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.