Review for Momentum BMW Mini-Body Shop
Roy D. on 07/13/2012
Roy said overall, they did a pretty good job but the repair took too long. He was told it would take about 2 days and it winded up taking 6 days because they found additional damage and had to order the parts. He was not happy with the estimate because he would think the person would know how to assess the damage and order all the parts at once instead of the primary ones and then ordering again for the additional damaged ones. He would assume he has enough experience and dealt with similar vehicles to know when one certain part is damaged, there was a good chance that the other would be as well.
Service Date: 07/09/2012
Review Created: 07/13/2012
This review was collected via phone interview by Customer Research Inc.