Review for Momentum BMW Mini-Body Shop
Sharon M. on 08/25/2015
Sharon said she had a good experience with this business. There was some miscommunication with her rental vehicle and she had to sit and wait for it. After sitting and waiting for her rental vehicle, they had to drop her off at the rental facility. She liked how she was updated by the e-mail and text messages. When she would call, the employee that she was dealing with did not call her back right away. They had her vehicle done 2 days ahead of schedule and everything was great. The business did not prepare the estimate. The insurance company prepared the estimate, but missed some additional damage that caused a little delay.
Service Date: 08/21/2015
Review Created: 08/25/2015
This review was collected via phone interview by Customer Research Inc.