Houston, TX 77057-7123
5.8 miles away
10/20/2016 - "Exceptional Service"
"Many thanks to Excel for professional, friendly, and expert service. "
Review for Momentum BMW Mini-Body Shop
Jennifer M. on 10/18/2012
Jennifer said they are the only mini business around. There were tool marks when she got her vehicle back along one window, a new scratch was covered with clear coat and the lighter plugs don't work. When she told a representative about the tool marks, his first response was to tell her they didn't do it. After contacting the other part of the business, they took her vehicle back and fixed the tool marks and the scratch. The management was great to work with. Her vehicle was kept an additional 2 or 3 days due to the reasons mentioned, which was a real hassle and terribly delayed her getting it to Atlanta.
Service Date: 10/09/2012
Review Created: 10/18/2012
This review was collected via phone interview by Customer Research Inc.