Houston, TX 77057-7123
5.8 miles away
10/20/2016 - "Exceptional Service"
"Many thanks to Excel for professional, friendly, and expert service. "
Review for Momentum BMW Mini-Body Shop
Alan A. on 10/21/2011
Alan said he was not satisfied with the quality of the repair because he had to take the vehicle back numerous times. He had to take it back for the air conditioning, transmission malfunction and abs. There were many other issues he chose not to elaborate on and his vehicle is still not repaired correctly so he is not driving it. His vehicle was not ready when promised because it kept having to go back and he would not recommend this business for the reasons mentioned. He liked Edgar a lot.
Service Date: 10/07/2011
Review Created: 10/21/2011
This review was collected via phone interview by Customer Research Inc.
Johnny C. at Momentum BMW Mini-Body Shop responded on 10/28/2011
All of the issues which Alan is refering to are complaints for work done out of the service department not the body shop. The one positive comment is about his estimator Edgar.