Houston, TX 77099
1.6 miles away
Review for Momentum BMW Mini-Body Shop
Ivan L. on 04/25/2011
Ivan said that he was not satisfied because of previous work done there . He said that the paint work was not good. Ivan said that the brackets for the fog lights looks uneven. He said that the vehicle was 1 day late he feels the reason for this his that his vehicle was not priority. Ivan said that he had to call to find out the status of the vehicle. He was not satisfied with the communication because they did not keep him updated. He will not recommend because of poor workmanship.
Service Date: 04/11/2011
Review Created: 04/25/2011
This review was collected via phone interview by Customer Research Inc.
Johnny C. at Momentum BMW Mini-Body Shop responded on 05/03/2011
Ivan was upset because he wanted his bumper replaced rather than repaired. Unfortunately, we were unable to do that for him because we must work within the parameters set up by his insurance company.