99% Would Recommend
Latest Review 18 days ago
Al D. on 08/04/2017
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"Another Great Servicing Job"
What makes this place so special are the people and also the great service
Vehicle: Lincoln Continental
Service Date: 08/03/2017
Review Created: 08/04/2017 08:50 PM
Kathy O. on 08/02/2017
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"Great Job"
Every time I take my vehicle into Monkey Wrench they take such good care of my Auto. They are fast and I am surprised at the low price. I get my Auto back the same day. Thank you Money Wrench.
Vehicle: Jeep Commander
Service Date: 07/27/2017
Review Created: 08/02/2017 06:35 AM
Robert D. on 07/21/2017
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Spoke with Susan. She said this business is very kind and they gave her good explanations on what was going on with her vehicle. She will go back to them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Lance B. on 07/20/2017
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Lance said he goes to this business for everything he needs.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/29/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Anthony T. on 07/19/2017
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Anthony said the mechanic, Hines is a really great guy. If he messes up, which is very rare, he will confess to his mistake and fix the problem free of charge. He has been his mechanic for about 15 to 20 years and if he has a small job then he will fix the problem free of charge. Normally most mechanics will charge 30 to 40 dollars. He also said he has more work than he should because he is a good, honest mechanic.
Vehicle: Chevrolet Corsica
Category: Service
Service Date: 06/30/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Joe B. on 07/18/2017
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Joe said this business does great work. They are honest and they are the best place in town.
Vehicle: Kia Rio
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy M. on 07/14/2017
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Jeremy said this business gives good service. He said they give quality prices and they are friendly. He also said thanks for great service.
Vehicle: Ford Escort
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Kathy O. on 07/05/2017
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"They did a great job in a timley maner "
Friendly, knowledgeable, and finished same day
Vehicle: Volkswagen New Beetle
Service Date: 06/16/2017
Review Created: 07/05/2017 03:36 AM
Ashley R. on 06/28/2017
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Ashley said this business helped her get the right size tires for her vehicle and the price was decent.
Vehicle: Saturn SC2
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Kristin S. on 06/23/2017
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Kristin said this business fixed her vehicle and they didn't overcharge. They provided great customer service and they were great.
Vehicle: Hyundai Accent
Category: Service
Service Date: 06/13/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Skip L. on 06/22/2017
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"Very good mechanics and service"
Do a great job the first time you don't have to take the vehicle back. The prices are fair
Vehicle: Ford Expedition
Service Date: 06/20/2017
Review Created: 06/22/2017 07:06 PM
Marie S. on 06/17/2017
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Marie said the business did not contact her. They let her know what work needed to be done and just did it. She was expecting a $70.00 bill and got a $500.00. They did not attach something properly and the vehicle broke down on the freeway.
Vehicle: Pontiac Montana
Category: Service
Service Date: 06/15/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
David M. on 06/17/2017
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David said every time he comes in for service, the employees are friendly and they do a good job. He gets in right away. This is the only place in town that he knows of that gets their customers in right away.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 06/15/2017
Review Created: 06/17/2017
This review was collected via phone interview by Customer Research Inc.
Kevin K. on 06/16/2017
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"Honest and Prompt Mechanic"
I have referred all my friends and family to Heinz. He is fair and never sells you what you don't need. Even if you know nothing about cars, you can count on his honesty.
Vehicle: Ford Pickup
Service Date: 06/14/2017
Review Created: 06/16/2017 11:01 AM
Janet C. on 06/15/2017
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"Monkey Wrench, Best Auto Shop in Reno"
Heinz and Kim are the best! Great honest service! So glad I found them when I moved to Reno! Number One in my book! Thanks!
Vehicle: Toyota Camry Solara
Service Date: 06/01/2017
Review Created: 06/15/2017 12:53 PM
Neil G. on 06/15/2017
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Neil said the business does excellent work.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 06/12/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Antonio P. on 06/13/2017
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Antonio said his experience with this business was very good. They got him taken care of in a good amount of time. The personnel were friendly.
Category: Service
Service Date: 06/09/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Carol K. on 06/12/2017
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Carol said she is happy with this business.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/19/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Janice H. on 06/12/2017
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Janice said her experience with this business was good. They were prompt and on time. She likes the mechanic she dealt with, Heinz.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Michael G. on 06/01/2017
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"Use this Mechanic"
Monkey Wrench is the shop I would recommend to anyone I know in Reno. I recently moved here, and needed a mechanic when my front driver's side hub wore out. Heinz and his team were incredible. He gave me a quote hundreds of dollars (I'm not kidding) less then a competitor, and they get you in and out asap! If you're looking for a business to treat you like family, then Monkey Wrench is the shop to use. His wife, Kim even works in office office handling all the paperwork and appointments. I'm pleased to find such a great family to work with!
Vehicle: GMC Sierra
Service Date: 05/19/2017
Review Created: 06/01/2017 10:44 PM
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