business image

Moon Valley Motor Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(516 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

EXPERIENCE
Our reputation as a family business has earned us a great standing with our customers for over 22 years.

RELIABILITY
Our shop offers state-of-the-art computer technology and friendly service. We honor most extended warranty work and offer a service guarantee for all of the work we perform on your vehicle.
EXPERIENCE
Our reputation as a family business has earned us a great standing with our customers for over 22 years.

RELIABILITY
Our shop offers state-of-the-art computer technology and friendly service. We honor most extended warranty work and offer a service guarantee for all of the work we perform on your vehicle.



ACCOUNTABILITY
We of same day turn around in most cases of services and repairs and rental cars available at a very affordable rate. We service and repair foreign, domestic, European and vintage trucks, cars and SUV's. We can also handle most RV repairs and service.

VALUE
You'll get a complete and friendly explanation of all services we perform for you in a way you will clearly understand. We use original equipment parts in most cases and have direct distributors to get you the best quality parts at the best possible prices.
...more

Categories
Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(602) 993-7414

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
14405 N. 7th St Phoenix, AZ 85022-4343
Moon Valley Motor Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(516 Reviews)

DK
Daniel K.
Mesa, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2012
verified customer Verified Customer
Category: Service
Daniel said this business gave him a price quote before they starting working on his vehicle but when they were finished this business gave him a higher price and Daniel felt he was being over charged.
Not Recommended
THE MOON VALLEY M. from Moon Valley Motor Care responded on 02/15/2012 09:05 AM
This customer called for a price on changing out his flat tire on an 06 F350 Super Duty van, the quote was given based on flat tire repair, when van arrived on tow truck and it was inspected in person, it was determined that the wheel bearing was damaged and several wheel studs had broken off completely. At that point , photos were taken and emailed to customer along with phone call. Customer came down to inspect and approved addit'l labor time, We only charged addt'l half hr to seperate the race and bearing that heat friction welded to the spindle. Most shops would have charged for a new spindle, that would have cost him several hundred dollars more, but we always try to save customer money. I thought an addtional 1/2 hr of labor was very fair, and at time owner appreciated us working so quickly and efficiently on a company vehicle. Unfortunately cars and trucks break down unexpectedly and we understand that people aren't happy when this happens, but we try to have every customer leave happy. Sometimes it doesn't always turn out that way.
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(497 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(103 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(48 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(14 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(209 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.