Motorplex Auto & Heavy Truck Repair


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1147 Reviews

95% Would Recommend
Latest Review 4 days ago
Jules G. on 04/25/2017
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Jules said the business did everything as expected. They price was high but they did a good job. He mentioned he is going to take another vehicle there so they can do an outstanding job on it.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/06/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Craig M. on 04/22/2017
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Craig said he had a very pleasant experience at this business. The guys were great and gave him a tour of their facility. They were very thorough. He would recommend them for service.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 04/20/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Larry A. on 04/13/2017
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Larry said the business did a fine job. He hopes they keep up the good work. They adjusted the clutch right but never adjusted the linkage. The service was finished, as quickly as possible.
Category: Service
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Shirley B. on 04/11/2017
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Shirley said the business was nice.
Category: Service
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Mark M. on 04/08/2017
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"Thorough Diagnosis & Detailed Repair"
This is my first repair at Motorplex, Maple Valley. My truck had a radiator leak and I could smell coolant occasionally. Wamon put me on the schedule for Wednesday 4/5. Dan, my technician, quickly found a serious engine coolant leak beyond what I originally thought was the issue. Wamon emailed an estimate within a few hours. Well the engine was at risk with a water pump leak. The timing belt, water pump and associated components were replaced in addition to radiator/hoses/thermostat. The repairs cost more than originally planned but the value of keeping this truck for additional years far outweighs the investment. The repairs & road test took an additional day to accomplish. Wamon, the Service Manager set me up with a Loaner Car so the repairs were seamless to my work schedule. They emailed me a service report complete with maintenance items that will need attention in the future. .... You will not find better service & technicians elsewhere.
Vehicle: Honda Pilot
Service Date: 04/07/2017
Review Created: 04/08/2017 08:54 AM
Chris D. on 04/08/2017
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Chris said the business is really good.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
John V. on 04/08/2017
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John said they did a very good job, and they did what they said they would do. They finished when they said it would be done. He was very pleased.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Ricky U. on 04/08/2017
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Ricky said he wishes they were open later and that they were open on Saturdays.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Dan A. on 04/08/2017
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Dan said they were very nice, honest and straightforward. They're just good people all the way around.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Duane M. on 04/08/2017
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Duane said the service has been consistently good. The prices are fair.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Bill S. on 04/08/2017
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Bill said the business provided excellent work. They were fast, efficient, and friendly.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Erik H. on 04/08/2017
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Erik said the business always provides good service and they kept him updated. He also said he appreciated their good work.
Category: Service
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. on 04/06/2017
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Greg said he was completely satisfied with his overall experience.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Neil R. on 04/06/2017
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Spoke with Emily. She said this business was great to work with and they gave her lots of information. They did what she wanted.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Steve K. on 04/06/2017
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Steve said this business has done really well. They work on all of his vehicles and they do a great job. He would like to see service provided at night.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
David W. on 04/06/2017
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David said this business was quick. The vehicle is running great and he does not have any complaints. Things went great, they were fast and it worked with his work schedule.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 04/06/2017
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Michael said Waymon was a great service advisor to work with. When he was given his key back it did not go back in the slot. He found out it just had to be pushed together. He had to call in for a couple of updates.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Ashlee K. on 04/06/2017
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Spoke with Brad. He said they were very thorough and they did good work. They did not do a good job of explaining what they were doing and why it might cost more than other facilities until the bill arrived. During a previous visit it was cheaper for the same service.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Tim T. on 04/06/2017
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Tim said he trusts this business.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Jeff S. on 04/06/2017
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Jeff said there were a couple things they forgot to do. They didn't reset the oil change light or the radio. Other than that, everything was good.
Category: Service
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
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