Motorplex Auto & Heavy Truck Repair


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1180 Reviews

95% Would Recommend
Latest Review 8 days ago
Bill V. on 06/20/2017
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Bill said they did a great job, they were nice and helpful.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 06/19/2017
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"Airbag Light"
Once again, Motorplex of Maple Valley went above and beyond to meet my family's needs. Always willing to accommodate at a moments notice.
Thanks.
Vehicle: Dodge Grand Caravan
Service Date: 05/25/2017
Review Created: 06/19/2017 10:41 PM
Aaron T. on 06/16/2017
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"Quality work. "
Very professional repair business that always puts out very high quality work at a reasonable price. Communication is great. They use text, email and phone calls to keep you updated on vehicle status.
Vehicle: BMW X5
Service Date: 06/14/2017
Review Created: 06/16/2017 07:47 AM
Timber A. on 06/14/2017
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"Good service quick and professional! "
The service was great it almost feels good to pay them because they took such good care of me. The only things I would have liked more is a lower cost and a vacuum maybe a wash.
Vehicle: Toyota Camry Solara
Service Date: 06/13/2017
Review Created: 06/14/2017 09:34 AM
Stephanie H. on 06/05/2017
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"Approachable and friendly staff"
I brought my car to MotorPlex for a second opinion and received great service. I will be happy to bring my vehicle here in the future.
Vehicle: Chevrolet Traverse
Service Date: 05/31/2017
Review Created: 06/05/2017 03:04 PM
Linda J. on 06/02/2017
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"Air conditioner repair"
New to the area and took my 2012 Ford Escape for service on my air conditioning, based on reviews I saw online. Satisfied with the level of explanation regarding the repairs. Car was done when promised.
Vehicle: Ford Escape
Service Date: 06/01/2017
Review Created: 06/02/2017 06:34 AM
Richard F. on 06/01/2017
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Richard said this was his second visit to them. They resolved the issue but it took more money and an extra trip.
Category: Service
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Erik H. on 06/01/2017
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Erik said he was satisfied. This business did a good job.
Category: Service
Review Created: 06/01/2017
This review was collected via phone interview by Customer Research Inc.
Chris S. on 05/31/2017
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Chris said there was a limit of $500 regarding the assessment. He pretty much told them what was wrong. They still went ahead and did the assessment. They made sure to max out the assessment fee.
Category: Service
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Lloyd D. on 05/31/2017
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Lloyd said they did a good job on everything. They were friendly and professional.
Vehicle: Ford Escape
Category: Service
Service Date: 05/30/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Mike H. on 05/26/2017
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Mike said this business did everything they told him they were going to do. He was mostly satisfied with their communication. His advisor was a little tardy getting back to him the first day but he improved after that.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. on 05/26/2017
Recommended badge inactive Recommended
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Greg said after he went in for service, his water pump went out. He said he was not very happy because the radiator pressure had already been checked by this business. He would not recommend this business for the reasons mentioned.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Brian G. on 05/26/2017
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Brian said he had no problems with the business.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Roebi M. on 05/26/2017
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Spoke with Erick. He said he was not really satisfied with his experience. His check engine light came on and he took his vehicle to this business They put it on the scanner and told him to bring it back in 2 days and they will do the repair. His vehicle was safe to drive for the two days he had to wait. In this time, the check engine light turned off on its own. When he went back to the facility, he was charged $165 for the diagnostic and was told they did not know the problem and there was no code. They apologized and there was no work performed but if his check engine light goes back on, they will not charge him for the diagnostic.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Kendall M. on 05/26/2017
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Spoke with Michelle. She said this business had good service and was able to get her vehicle ready sooner than expected. They fixed the problem. She would like to see more body work done there.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Steve M. on 05/26/2017
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Steve said this business finished the work on time. They did the work that was needed and the price was what he expected.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer C. on 05/26/2017
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Jennifer said the service was good.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Sarena N. on 05/26/2017
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Spoke with Edward. He said the service advisor did a really good job.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Rod M. on 05/26/2017
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Rod said this business provided good service but they were a little expensive. The employees were very professional and Waymond was awesome.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Vladimer K. on 05/26/2017
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Vladimer said this business did everything as promised.
Category: Service
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
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